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- Ladies and gentlemen,
welcome to the Munk Debates.

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- Not long ago, a few
thousand people gathered

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at Roy Thompson Hall in Toronto,

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the fanciest performance space
in the city to hear a debate,

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parliamentary style, opening statements,

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rebuttals, closing arguments.

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- It's so strange hearing
you debate, Malcolm,

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because you listen to nothing
that your opponents say.

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(audience laughing)
It's quite extraordinary.

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I've met it before, but
never quite so badly

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as it occurs in you.

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You keep saying things that
neither of us have said.

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Malcolm, why don't you
listen to what comes out

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of our mouths and try to
learn something from it

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as I am with you, but
at the moment all I get

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is you dismissing every
single story we come up with.

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- Turns out he was right.

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And that was when DiCo told me

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I had to come to Brooklyn
again for listening lessons.

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- When I teach debate, I teach it

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as essentially competitive listening.

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- How to listen effectively
when you debate at work,

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what you just heard was a tiny part

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of a 90-minute Munk Debate from Canada.

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They were debating the
proposition, be it resolved.

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Don't trust the mainstream media.

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Before the debate, the
host, Rudyard Griffiths,

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invited thousands of
people in the audience

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to complete the poll, which
resulted in the following.

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48% of people agreed, don't
trust the mainstream media.

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52% disagreed.

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Then Rudyard proposed a second question.

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Are you open to changing your vote

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on the resolution tonight?

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I always say that listening

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is the willingness to change your mind.

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The result, 82% said yes,

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they were open to changing their vote.

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They will get an opportunity to vote again

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at the end of the debate.

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For the affirmative, Douglas
Murray and Matt Taibbi

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are speaking for the proposition,

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don't trust the mainstream media.

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And arguing for the negative

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is Michelle Goldberg and Malcolm Gladwell.

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A robust debate took
place over the 80 minutes

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and the audience was asked to vote again.

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A reminder, the original score

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was 48% agreed with the proposition,

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don't trust the mainstream media.

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Four out of five people were also willing

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to change their vote.

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On their final vote at
the end of the debate,

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the result, 67% of people
voted for the proposition

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don't trust the mainstream media.

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The audience listened and
they changed their mind.

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In fact, this was the biggest swing

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in the history of the Munk Debates,

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Murray and Taibbi won
Goldberg and Gladwell

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were comprehensively defeated.

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In Gladwell's own words, "We got creamed."

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Upon reflection, Malcolm Gladwell decided

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he needed to improve his listening.

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They didn't lose because
of what they said,

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they lost because they weren't listening

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to the other team or the audience.

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To improve his listening,
Malcolm reached out

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to his friend, DiCo, at
the Brooklyn Debate League.

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As a result, Malcolm
created an entire episode

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of his podcast, Revisionist History

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called, "Malcolm Goes to Debate School."

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Many of the deep listening
ambassadors sent me this episode

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and said, "Oscar, you need
to interview, Sasan Kasravi

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from the Brooklyn Debate League,

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an expert debater and educator."

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I had a wonderful conversation with Sasan

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and you'll hear from him
shortly, as well as other parts

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of Malcolm Gladwell's reflections.

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Why should you listen to
an episode about debate

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and how does it influence
your listening at work?

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I want you to keep three concepts

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in mind as you listen today.

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The first, when you need
to argue your proposition

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to someone else or to a
group of people at work,

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you need to prepare, understand

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and articulate both sides of the argument.

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Can you argue their
position as effectively

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as you can argue your own?

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If you can, you've probably discovered

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that there are more than
two positions to debate.

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Maybe there's a third, a fourth,

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and many other alternatives will emerge.

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The second, you can be more persuasive

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when you listen carefully to
what the others are saying,

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you're more likely to change their minds.

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The minds of the speakers,
the surrounding stakeholders

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and other audience if you listen well,

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noting their arguments and adjusting.

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Finally, and number three,
you can make note taking

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one of your listening superpowers.

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Not by learning how to transcribe,

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note taking is about connection, content,

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context, systems, and a visual shorthand.

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Throughout our discussion
today, I'll invite you

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to pause and participate
to listen and take notes.

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This discussion will include
what I consider a masterclass

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from Sasan about how to
effectively take notes

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in the context of debate

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and extremely limited time environment.

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Does that sound like where you work?

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I went into this discussion
with an open mind about

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note taking and realized
that in complex debates,

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in group settings, I needed to adjust

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my orientation about 90 degrees.

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Thanks for changing my mind, Sasan.

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Before we begin, a big
thank you to Jacob Smith,

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the producer at Pushkin Industries,
for providing permission

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to use parts of the
Revisionist History episode

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from season eight in April, 2023,

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"Malcolm goes to Debate School."

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Next, you'll hear from
a few different voices,

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including Sasan and Jonathan
from the Brooklyn Debate League

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and Malcolm Gladwell.

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And for bonus points, at the very end

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I've got the reflections
of Douglas Murray,

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Malcolm Gladwell's opponent in the debate

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and his reflections on
Malcolm's lack of listening.

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- Hi, my name's Sasan Kasravi.

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I am a debate coach working in New York

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to bring high quality
critical thinking education

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to as many students in the city as we can.

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- What's the cost of not listening?

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- The cost of not
listening is not knowing.

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It's not being able to
test your assumptions.

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The foundation of what we do in debate.

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There is this idea that every assertion

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is based on assumptions.

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So every belief that you have,
everything that you think

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you know about the world or your life

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or anything that you've ever experienced,

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you have a lot of
assumptions embedded in that

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where there's things that
you don't know are true

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but you're just assuming aren't.

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And for any belief, there's
probably more assumptions

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you are making than there is evidence

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that you have or good reason
you have to believe something.

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If you're trying to drive a car,

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if you don't make some assumptions,

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you can't really go anywhere.

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Assumptions are the gas pedal of the car

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where the more assumptions
you make, the faster you move.

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I think listening is
what allows us to steer

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and the cost of not listening
is trading speed for steering,

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which sounds appealing when
you are in a certain mind frame

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but is a lot less appealing
when you head into a brick wall

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- Without a break, you
may up in a brick wall,

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so I'm curious about the
choice to place listening

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on the steering wheel.

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Have you considered the role
of listening as a brake?

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- The role of a brake in
this analogy is confronting

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and accepting the things
that you don't know

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and that you can't really work around.

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When do you stop in a
particular direction?

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When is it not productive for you

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to move past where you are?

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The role of a brake is to
decide when it's time to stop,

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because any direction you
move farther is not productive

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toward accomplishing a valuable goal.

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- We say listening happens before,

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during, and after the discussion.

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And this is true in debate.

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There is a definite
before, during, and after.

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And there's two elements of preparation.

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The first one is how to
prepare for both sides.

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And the second, which doesn't
often happen in workplace

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settings, is getting
the participants to vote

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by standing on one side
of the room or the other,

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so you know what you are dealing
with in terms of who agrees

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with a resolution and who does not.

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- What does actually
preparing for a debate

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in the academic world look like?

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I've been doing 10 hours of research

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in the last couple days
on academic tracking,

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on the benefits and harms,

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and I probably have another
10 hours ahead of me

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before I feel confident that the arguments

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that I have prepared on this topic

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are to the level of
quality that I want them.

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So what does that look like?

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The first thing I'm curious to learn

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is what is the common
understanding of this issue?

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If I'm going to watch two
other people debate about this,

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what are the arguments that
is going to be brought up

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by the side that's for it?

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What are the arguments that
are gonna be brought up

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by the side that's against it?

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And I want to make sure I understand

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what each side likes about those arguments

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and what their motivation behind it is,

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what they're trying to accomplish.

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In debate, we break an argument down

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into different components.

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And by argument I mean anything

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that you're claiming to be true,

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anything you're advocating for, right?

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And we hear people say things like,

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"Oh, that's a good argument,"

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but what do we mean by that?

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What are the qualities of a good argument?

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Because the answer you
normally get is a good argument

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is one that persuades people.

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But how do you know if
it'll persuade people?

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Or you find out that you
should support your idea

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with evidence, but you don't know

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what the idea you're
supporting with evidence

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is supposed to be.

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A good argument is three things.

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It's true.

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The claim you're making is
supported by reason and evidence.

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It's relevant to your
audience to the thing

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that you're there to discuss.

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There's some sort of shared
question that we're trying

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to answer and your argument
is relevant to that.

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Most importantly is it's important.

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So there's a lot of arguments

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that you can make about any
given topic that are true,

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but ultimately when somebody
comes to a decision about

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that big question, it's
not like, oh, well,

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there was 12 reasons why we should do this

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and seven reasons why we shouldn't,

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so I guess the 12 side wins.

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Usually it comes down to
the one most important issue

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that was raised.

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And that can be the only
topic, the only argument

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that one side brought up.

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In terms of preparing,

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first you wanna know
what the landscape is,

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then you wanna try to figure out

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what would the best solution
to this question look like?

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And after that it's thinking
about what are the arguments

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that nobody else is thinking about?

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And I can figure out if
we're talking about academic

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tracking, what the basic discussion

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is most likely to be within
an hour on any topic.

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The other 19 hours is
the aspects of this issue

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that people aren't thinking about.

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And that's really where your
strength as a advocate are

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because your audience is going in

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trying to have an open
mind, but to the degree

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that they understand the
question being asked,

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they have some opinion on it,

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and them hearing you sound
pretty isn't really going

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to challenge their assumptions.

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And so how do you prepare for a debate?

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You wanna first understand the landscape

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of your audience is going
in with a certain set

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of assumptions about this
topic, certain pros and cons

258
00:14:03,360 --> 00:14:04,710
that they currently understand.

259
00:14:04,710 --> 00:14:06,990
You have to figure out what those are.

260
00:14:06,990 --> 00:14:08,940
You have to figure out what value system

261
00:14:08,940 --> 00:14:12,870
they're probably using
to make their decision

262
00:14:12,870 --> 00:14:15,540
on whether they like that idea or not.

263
00:14:15,540 --> 00:14:17,490
You have to decide is
that a good value system

264
00:14:17,490 --> 00:14:18,323
for them to be using?

265
00:14:18,323 --> 00:14:20,940
Is there a different value
system that you think

266
00:14:20,940 --> 00:14:23,130
you know a different value that they have

267
00:14:23,130 --> 00:14:24,870
that you can attach to this?

268
00:14:24,870 --> 00:14:26,730
You can't change their values,

269
00:14:26,730 --> 00:14:28,470
but can you get them, for instance,

270
00:14:28,470 --> 00:14:31,200
to instead of being
focused on their finances,

271
00:14:31,200 --> 00:14:32,700
to be focused on their safety.

272
00:14:33,570 --> 00:14:37,800
And once you know what that
is, you have to consider all

273
00:14:37,800 --> 00:14:41,850
of the different inroads
that they haven't considered

274
00:14:41,850 --> 00:14:43,680
in their decisions because
that's the only way

275
00:14:43,680 --> 00:14:47,490
you're going to really get an audience

276
00:14:47,490 --> 00:14:52,413
to reconsider their position
coming into a discussion.

277
00:14:55,860 --> 00:14:57,916
- The short excerpt
you're about to hear next

278
00:14:57,916 --> 00:15:01,080
is from the Revisionist
History podcast where Malcolm

279
00:15:01,080 --> 00:15:03,903
goes to the Brooklyn Debate League.

280
00:15:04,890 --> 00:15:07,230
The recording takes
place inside a classroom

281
00:15:07,230 --> 00:15:10,800
with a range of school age
participants as well as Malcolm.

282
00:15:10,800 --> 00:15:13,530
Jonathan Conyers is the
first voice you will hear,

283
00:15:13,530 --> 00:15:16,560
and he's setting up for a mini debate.

284
00:15:16,560 --> 00:15:18,180
Wouldn't it be great in a workplace

285
00:15:18,180 --> 00:15:21,090
if everybody stood up on
the left and the right

286
00:15:21,090 --> 00:15:24,923
where they stand on the issue
or the decision to be made

287
00:15:24,923 --> 00:15:27,813
before the discussion takes place?

288
00:15:29,010 --> 00:15:31,200
And how about we vote afterwards,

289
00:15:31,200 --> 00:15:33,270
so we know where everybody stands?

290
00:15:33,270 --> 00:15:35,550
Not sure that every
workplace is ready for it.

291
00:15:35,550 --> 00:15:36,660
Let's listen to Jonathan.

292
00:15:36,660 --> 00:15:39,081
- Ready? Y'all ready?
- Yes, sir.

293
00:15:39,081 --> 00:15:41,310
- All right, open forum, look up.

294
00:15:41,310 --> 00:15:43,500
Being able to listen is
the most important skill

295
00:15:43,500 --> 00:15:45,390
a debater should have.

296
00:15:45,390 --> 00:15:47,133
All right, stand up.

297
00:15:48,243 --> 00:15:49,076
You know the routine.

298
00:15:49,076 --> 00:15:49,909
If you agree, you're on this side.

299
00:15:49,909 --> 00:15:51,240
If you disagree, you're on that side.

300
00:15:51,240 --> 00:15:52,967
Come on, come on, come on.

301
00:15:52,967 --> 00:15:55,320
- Jonathan, Kick things
off with a warmup exercise,

302
00:15:55,320 --> 00:15:56,520
open forum.

303
00:15:56,520 --> 00:15:58,980
A mini debate on the question of the day.

304
00:15:58,980 --> 00:16:01,470
What's more important to a debater?

305
00:16:01,470 --> 00:16:04,680
Being a good listener or a good talker?

306
00:16:04,680 --> 00:16:06,990
- Being able to listen is
the most important skill

307
00:16:06,990 --> 00:16:08,970
a debater could have.

308
00:16:08,970 --> 00:16:12,750
Being able to listen is the
most important skill a debater-

309
00:16:12,750 --> 00:16:14,640
- Debating is not only
about using information

310
00:16:14,640 --> 00:16:17,070
against information, but it's
also about obtaining something

311
00:16:17,070 --> 00:16:19,470
and understanding it in
order to use information

312
00:16:19,470 --> 00:16:20,303
to fight it.

313
00:16:21,720 --> 00:16:24,810
- You also said you have
to listen to your opponent.

314
00:16:24,810 --> 00:16:27,540
So that's also a very important skill

315
00:16:27,540 --> 00:16:29,880
to listen to your opponent,
'cause if you don't listen to it

316
00:16:29,880 --> 00:16:31,500
and you just drawing stuff down,

317
00:16:31,500 --> 00:16:33,840
you might say the wrong things
or write down the wrong thing

318
00:16:33,840 --> 00:16:35,280
as to what your opponent is saying.

319
00:16:35,280 --> 00:16:37,020
- Hold that thought for a moment.

320
00:16:37,020 --> 00:16:41,040
You might write down the wrong thing.

321
00:16:41,040 --> 00:16:43,770
This becomes very
important for the balance

322
00:16:43,770 --> 00:16:45,720
of our conversation.

323
00:16:45,720 --> 00:16:48,150
Taking matters not just in debate,

324
00:16:48,150 --> 00:16:49,563
but also in your workplace.

325
00:16:52,710 --> 00:16:55,320
Before, during, and after.

326
00:16:55,320 --> 00:16:57,510
Let's talk about during the debate.

327
00:16:57,510 --> 00:17:02,510
A lot of people think
that world class debaters,

328
00:17:02,850 --> 00:17:05,400
people who are persuasive
and can change minds

329
00:17:05,400 --> 00:17:07,050
do so through oratory.

330
00:17:07,050 --> 00:17:09,210
They do so through rhetoric.

331
00:17:09,210 --> 00:17:13,485
They do things the way they
articulate their ideas,

332
00:17:13,485 --> 00:17:16,803
yet I suspect they're
also great listeners.

333
00:17:18,090 --> 00:17:18,923
- You have to be.

334
00:17:18,923 --> 00:17:22,710
When I teach debate, I teach it

335
00:17:22,710 --> 00:17:26,010
as essentially competitive listening.

336
00:17:26,010 --> 00:17:30,600
And to a debater, the
most impressive skill set,

337
00:17:30,600 --> 00:17:33,240
and the one that sets
the top level debaters

338
00:17:33,240 --> 00:17:36,040
apart from people who are starting out

339
00:17:37,576 --> 00:17:42,510
is not the strength of
writing an argument.

340
00:17:42,510 --> 00:17:46,200
The argument is just
context for what the debate

341
00:17:46,200 --> 00:17:47,855
is going to be.

342
00:17:47,855 --> 00:17:51,090
If you like chess, all of your preparation

343
00:17:51,090 --> 00:17:53,700
is just the opening moves of a chess game.

344
00:17:53,700 --> 00:17:57,570
And in chess, all of those
opening moves have names,

345
00:17:57,570 --> 00:18:01,560
but nobody at a high level
of chess is winning or losing

346
00:18:01,560 --> 00:18:04,740
based on which opening move they're using.

347
00:18:04,740 --> 00:18:08,490
And the same thing is what
we should expect to happen

348
00:18:08,490 --> 00:18:13,020
in a debate where we will take 10 students

349
00:18:13,020 --> 00:18:16,260
to a debate competition
and they're paired up,

350
00:18:16,260 --> 00:18:18,390
and so there's five debate teams.

351
00:18:18,390 --> 00:18:23,190
There's one topic that
everybody is going to debate

352
00:18:23,190 --> 00:18:26,910
and they're all going to
go off into separate rooms

353
00:18:26,910 --> 00:18:31,530
and they're going to all
make very similar arguments,

354
00:18:31,530 --> 00:18:35,340
if not just the same starting
script for how they're going

355
00:18:35,340 --> 00:18:39,120
to advocate for their side of this issue.

356
00:18:39,120 --> 00:18:41,790
But at some point in that debate,

357
00:18:41,790 --> 00:18:43,140
just like in a game of chess,

358
00:18:43,140 --> 00:18:46,740
that debate will become
an entirely unique debate

359
00:18:46,740 --> 00:18:51,740
that only this version of this
discussion has ever existed.

360
00:18:53,040 --> 00:18:56,430
Every other discussion about
this topic is a slightly

361
00:18:56,430 --> 00:19:00,360
different discussion based on
what points have been made,

362
00:19:00,360 --> 00:19:04,110
what's been responded to,
what hasn't been responded to,

363
00:19:04,110 --> 00:19:08,040
what has been effective,
what hasn't been effective.

364
00:19:08,040 --> 00:19:11,400
And what makes a good
debate a good debater

365
00:19:11,400 --> 00:19:14,310
isn't their strength of
writing a good speech

366
00:19:14,310 --> 00:19:16,560
for the first part of the debate.

367
00:19:16,560 --> 00:19:19,890
It's their ability to recognize

368
00:19:19,890 --> 00:19:21,960
what's happening in this debate.

369
00:19:21,960 --> 00:19:23,970
What have I said that is working?

370
00:19:23,970 --> 00:19:26,340
What have they said that is a concern?

371
00:19:26,340 --> 00:19:27,450
What have they said that's weak?

372
00:19:27,450 --> 00:19:28,380
What's good about it?

373
00:19:28,380 --> 00:19:29,340
What's bad about it?

374
00:19:29,340 --> 00:19:33,120
And that in the moment responsiveness,

375
00:19:33,120 --> 00:19:37,590
and always putting yourself in
the position of the listener.

376
00:19:37,590 --> 00:19:39,750
That is your primary concern,

377
00:19:39,750 --> 00:19:42,483
which is the the third
party, which is the judge.

378
00:19:43,661 --> 00:19:46,530
In competitive debate,
there's always a third party.

379
00:19:46,530 --> 00:19:48,600
It's the thing that makes
it the most different

380
00:19:48,600 --> 00:19:51,450
from just arguing with
somebody in real life.

381
00:19:51,450 --> 00:19:54,300
Because in competitive
debate, the debate will end

382
00:19:54,300 --> 00:19:56,400
and someone will tell you
if you won or you lost.

383
00:19:56,400 --> 00:19:58,890
And so you always wanna be
putting yourself in the position

384
00:19:58,890 --> 00:20:01,260
of what has this person heard?

385
00:20:01,260 --> 00:20:03,360
What are they thinking in this moment?

386
00:20:03,360 --> 00:20:07,050
Where do I want to move
their attention to?

387
00:20:07,050 --> 00:20:10,890
And the only way you
can do that is listening

388
00:20:10,890 --> 00:20:14,849
because the best debaters
are the ones that can best

389
00:20:14,849 --> 00:20:18,990
put themselves in the
position of the listening

390
00:20:18,990 --> 00:20:21,990
and decision making audience.

391
00:20:21,990 --> 00:20:24,900
And it's a tricky thing
to balance, both listening

392
00:20:24,900 --> 00:20:27,330
to everything your opponent is saying

393
00:20:27,330 --> 00:20:31,170
in terms of processing what
exactly they're claiming,

394
00:20:31,170 --> 00:20:33,000
how you want to respond,

395
00:20:33,000 --> 00:20:35,700
but also at the same time processing

396
00:20:35,700 --> 00:20:40,290
what effect is this going
to have on the third party

397
00:20:40,290 --> 00:20:41,340
that's listening to this?

398
00:20:41,340 --> 00:20:42,173
The judge.

399
00:20:42,173 --> 00:20:43,006
Is this persuasive to them?

400
00:20:43,006 --> 00:20:43,839
Do they like it?

401
00:20:43,839 --> 00:20:44,793
Do they not like it?

402
00:20:45,720 --> 00:20:49,380
Because ultimately you can't respond

403
00:20:49,380 --> 00:20:51,810
to every single thing somebody else says

404
00:20:51,810 --> 00:20:53,670
and you have to make some decisions about

405
00:20:53,670 --> 00:20:56,043
what's important and what's not important.

406
00:20:58,143 --> 00:21:00,240
And the only way to make
those decisions effectively

407
00:21:00,240 --> 00:21:01,590
is to be a really good listener.

408
00:21:01,590 --> 00:21:03,360
If you don't know what somebody else said,

409
00:21:03,360 --> 00:21:08,360
you have no tool with which to
know what bits are important.

410
00:21:10,710 --> 00:21:15,710
- In trying to notice and
listen, people use note taking.

411
00:21:18,810 --> 00:21:22,950
Done well, it can liberate your listening.

412
00:21:22,950 --> 00:21:27,950
Done poorly, it can actually
crash your listening

413
00:21:28,830 --> 00:21:31,770
and you need shit to deploy airbags.

414
00:21:31,770 --> 00:21:35,490
What's effective note-taking
look like in a debate?

415
00:21:35,490 --> 00:21:40,490
- Debate has a unique
style of note taking.

416
00:21:40,530 --> 00:21:45,530
It is a combination of what
we would call an argument map.

417
00:21:46,410 --> 00:21:51,410
An argument map is a visual
representation on a page

418
00:21:51,570 --> 00:21:53,490
of how a discussion has gone.

419
00:21:53,490 --> 00:21:57,150
Imagine like visualizing this point

420
00:21:57,150 --> 00:21:59,763
was responded to with this other point.

421
00:22:00,630 --> 00:22:03,120
And it's also a combination of shorthand,

422
00:22:03,120 --> 00:22:08,120
which is necessary to be
able to not miss details,

423
00:22:08,520 --> 00:22:11,880
which you inevitably,
even the best debaters

424
00:22:11,880 --> 00:22:14,070
will inevitably miss some details.

425
00:22:14,070 --> 00:22:17,736
And again, you have to deploy
some thoughtful listening

426
00:22:17,736 --> 00:22:19,440
'cause it's not transcript making.

427
00:22:19,440 --> 00:22:22,440
It's you're listening and deciding what

428
00:22:22,440 --> 00:22:25,170
of the one third of this information

429
00:22:25,170 --> 00:22:26,910
that you're able to write down,

430
00:22:26,910 --> 00:22:30,120
what is the thing that is
important to write down?

431
00:22:30,120 --> 00:22:32,100
Let's say you're starting
at the top of the page

432
00:22:32,100 --> 00:22:33,510
and you're working your way down.

433
00:22:33,510 --> 00:22:37,500
We'll capture everything
that someone has said.

434
00:22:37,500 --> 00:22:39,420
Let's say it's a perfect transcript.

435
00:22:39,420 --> 00:22:41,400
That's a court transcript.

436
00:22:41,400 --> 00:22:44,220
And then the next lawyer comes up

437
00:22:44,220 --> 00:22:46,710
and the next lawyer makes a case.

438
00:22:46,710 --> 00:22:49,650
And the court once again
has a perfect transcript.

439
00:22:49,650 --> 00:22:52,650
It's really difficult to visually tell

440
00:22:52,650 --> 00:22:56,190
by looking at those two
pages of transcript,

441
00:22:56,190 --> 00:22:58,620
what did the first lawyer say

442
00:22:58,620 --> 00:23:01,140
that the second lawyer never responded to?

443
00:23:01,140 --> 00:23:05,910
The form of note taking
that we do in debate flowing

444
00:23:05,910 --> 00:23:08,970
is instead of having
one page for one speech

445
00:23:08,970 --> 00:23:13,710
or going vertically down, we
split the debate into columns

446
00:23:13,710 --> 00:23:17,040
and the columns represent
each speech that we know

447
00:23:17,040 --> 00:23:19,260
is going to be happening in the debate.

448
00:23:19,260 --> 00:23:23,670
And the first column is
just every basic argument

449
00:23:23,670 --> 00:23:25,503
that the first speaker makes.

450
00:23:26,340 --> 00:23:30,870
The second column, you
write how the other side

451
00:23:30,870 --> 00:23:35,070
responds to that and you place an argument

452
00:23:35,070 --> 00:23:38,220
next to the argument
that it's responding to.

453
00:23:38,220 --> 00:23:41,220
When Malcolm Gladwell came to our class

454
00:23:41,220 --> 00:23:43,590
and I was teaching him this card exercise,

455
00:23:43,590 --> 00:23:46,173
the exercise is I'm gonna
name a bunch of cards.

456
00:23:50,100 --> 00:23:50,940
- Good day, it's Oscar.

457
00:23:50,940 --> 00:23:52,740
I'm just gonna quickly jump in here

458
00:23:52,740 --> 00:23:55,290
and signal what's about to happen.

459
00:23:55,290 --> 00:24:00,120
Sasan is going to read
out a range of cards

460
00:24:00,120 --> 00:24:01,983
and you need to keep track of them.

461
00:24:03,060 --> 00:24:06,990
Then he's going to read out
a different set of cards

462
00:24:06,990 --> 00:24:08,940
and you need to keep track of that too.

463
00:24:09,960 --> 00:24:12,570
When it's finished, I'm gonna jump back in

464
00:24:12,570 --> 00:24:14,430
and deconstruct what's just happened.

465
00:24:14,430 --> 00:24:16,470
- Hello, my name is Sasan

466
00:24:16,470 --> 00:24:19,050
and I'll be speaking on
the affirmative today.

467
00:24:19,050 --> 00:24:22,050
My first argument is the three of hearts.

468
00:24:22,050 --> 00:24:25,230
And we know that's true because
of the four of diamonds.

469
00:24:25,230 --> 00:24:27,870
You can't forget about the jack of spades.

470
00:24:27,870 --> 00:24:31,140
A lot of people tell me 10 of diamonds.

471
00:24:31,140 --> 00:24:33,210
But what those people don't realize

472
00:24:33,210 --> 00:24:38,210
is first off ace of hearts,
secondly, the six of clubs,

473
00:24:38,460 --> 00:24:41,190
and finally the nine of spades.

474
00:24:41,190 --> 00:24:42,023
That's it.

475
00:24:42,023 --> 00:24:42,856
That's the speech.

476
00:24:42,856 --> 00:24:45,603
So you should have these written down.

477
00:24:46,800 --> 00:24:47,633
Okay, great.

478
00:24:48,570 --> 00:24:49,503
- How did you go?

479
00:24:50,490 --> 00:24:52,290
Did you write out the full name

480
00:24:52,290 --> 00:24:54,870
or did you use a shorthand code?

481
00:24:54,870 --> 00:24:57,840
Did you write from left to right

482
00:24:57,840 --> 00:25:00,000
or did you write from top to bottom?

483
00:25:00,000 --> 00:25:01,500
Did you write at all?

484
00:25:01,500 --> 00:25:03,630
Did you try and keep it in your head?

485
00:25:03,630 --> 00:25:07,653
After a while you realize you
get pretty lost in the debate.

486
00:25:11,700 --> 00:25:15,270
- Now we're going to
do the negative speech.

487
00:25:15,270 --> 00:25:16,800
I'm the negative and I disagree

488
00:25:16,800 --> 00:25:18,210
with everything that guy said.

489
00:25:18,210 --> 00:25:22,680
He says three of hearts more
like the seven of diamonds.

490
00:25:22,680 --> 00:25:24,630
People like to talk about jack of spades,

491
00:25:24,630 --> 00:25:28,560
but what they don't
realize is king of hearts.

492
00:25:28,560 --> 00:25:30,000
10 of diamonds is okay.

493
00:25:30,000 --> 00:25:33,150
if you don't remember that
the ace of spades is there.

494
00:25:33,150 --> 00:25:36,120
And as far as the ace of hearts goes,

495
00:25:36,120 --> 00:25:37,743
more like the two of hearts.

496
00:25:38,820 --> 00:25:41,070
Finally, they brought
up the nine of spades.

497
00:25:41,070 --> 00:25:43,980
Nine of spades, nine of seriously,

498
00:25:43,980 --> 00:25:45,390
because have you never heard

499
00:25:45,390 --> 00:25:47,220
of the queen of clubs?

500
00:25:47,220 --> 00:25:49,440
That's my whole speech.

501
00:25:49,440 --> 00:25:50,880
- How did I do?

502
00:25:50,880 --> 00:25:52,230
I was terrible.

503
00:25:52,230 --> 00:25:53,820
I could keep up for the first minute

504
00:25:53,820 --> 00:25:55,620
or so then I fell behind.

505
00:25:55,620 --> 00:25:57,270
I miss things.

506
00:25:57,270 --> 00:26:00,960
Sasan gets up and talks
about playing cards

507
00:26:00,960 --> 00:26:01,983
and I can't keep up.

508
00:26:05,160 --> 00:26:06,600
- How did you go?

509
00:26:06,600 --> 00:26:08,430
Did you feel like you wanna rewind

510
00:26:08,430 --> 00:26:10,770
and do the exercise all over again?

511
00:26:10,770 --> 00:26:12,630
So the first time there were seven cards,

512
00:26:12,630 --> 00:26:16,200
and the second time there
were only five cards.

513
00:26:16,200 --> 00:26:18,690
Did you notice that the four of diamonds

514
00:26:18,690 --> 00:26:21,750
was not refuted nor the six of clubs?

515
00:26:21,750 --> 00:26:24,363
None of those points were refuted.

516
00:26:25,350 --> 00:26:28,110
Sasan only refuted five points directly

517
00:26:28,110 --> 00:26:30,930
and he ignored two points.

518
00:26:30,930 --> 00:26:33,090
This is a really good example of listening

519
00:26:33,090 --> 00:26:34,680
to what's not said.

520
00:26:34,680 --> 00:26:36,540
When I heard it for the first time,

521
00:26:36,540 --> 00:26:38,700
rather than trying to remember everything,

522
00:26:38,700 --> 00:26:40,500
I wrote down the following.

523
00:26:40,500 --> 00:26:43,410
And I did it from left to right

524
00:26:43,410 --> 00:26:45,900
rather than from top to bottom.

525
00:26:45,900 --> 00:26:50,900
I wrote, 3H, 4D, JS, 10D, AH, 6C, 9S.

526
00:26:57,480 --> 00:27:00,150
I used a shorthand way so I didn't have

527
00:27:00,150 --> 00:27:02,313
to write anything out in full.

528
00:27:03,420 --> 00:27:06,360
Now writing it from left to
right was a rookie error.

529
00:27:06,360 --> 00:27:08,070
That's the way we write.

530
00:27:08,070 --> 00:27:10,320
It's not the way we build an argument map.

531
00:27:10,320 --> 00:27:13,980
And Sasan's gonna spend some
time helping us understand

532
00:27:13,980 --> 00:27:15,690
how to do that a little bit further on.

533
00:27:15,690 --> 00:27:19,830
The second time around,
I heard the following.

534
00:27:19,830 --> 00:27:23,650
7D, KH, AS, 2H, QC.

535
00:27:28,170 --> 00:27:31,320
This left to right approach
for me didn't create

536
00:27:31,320 --> 00:27:35,340
the right kind of
effective visual shortcut

537
00:27:35,340 --> 00:27:38,940
that an argument map
creates going from top

538
00:27:38,940 --> 00:27:42,480
to bottom vertical rather than horizontal.

539
00:27:42,480 --> 00:27:44,520
The horizontal approach didn't allow me

540
00:27:44,520 --> 00:27:48,210
to do a quick scan and
see what was missing

541
00:27:48,210 --> 00:27:51,120
and see what was related in the debate.

542
00:27:51,120 --> 00:27:55,440
My listening lesson is something
that James Clear mentioned.

543
00:27:55,440 --> 00:27:57,990
You rise to the level of your systems.

544
00:27:57,990 --> 00:28:00,300
In this case, my system and process

545
00:28:00,300 --> 00:28:02,730
needed to be flipped 90 degrees

546
00:28:02,730 --> 00:28:05,460
to help me listen
effectively to what was said

547
00:28:05,460 --> 00:28:08,310
and more importantly, what wasn't said.

548
00:28:08,310 --> 00:28:12,840
Let's join Sasan now as he
explores a little bit further

549
00:28:12,840 --> 00:28:14,790
how to build a visual argument map.

550
00:28:14,790 --> 00:28:16,350
- You're gonna write them all down.

551
00:28:16,350 --> 00:28:19,050
And, Oscar, we talked
about this and you said

552
00:28:19,050 --> 00:28:21,060
that you had a shorthand for that,

553
00:28:21,060 --> 00:28:25,710
a two letter shorthand where
7S means seven of spades.

554
00:28:25,710 --> 00:28:27,960
That is exactly what you should be doing,

555
00:28:27,960 --> 00:28:29,880
but it's not just about are you able

556
00:28:29,880 --> 00:28:31,860
to write down every card that I set,

557
00:28:31,860 --> 00:28:35,430
the exercise goes on and the
next step of the exercise

558
00:28:35,430 --> 00:28:36,840
is now I'm the second speaker

559
00:28:36,840 --> 00:28:40,200
and I might not even go in
the same speaking order.

560
00:28:40,200 --> 00:28:42,810
I might not touch on things
and I'll skip things.

561
00:28:42,810 --> 00:28:47,730
And the skill challenge
is to stay organized

562
00:28:47,730 --> 00:28:50,610
and finish with this
visual representation.

563
00:28:50,610 --> 00:28:53,079
For example, once you're
through a whole debate

564
00:28:53,079 --> 00:28:54,990
and you have five columns filled,

565
00:28:54,990 --> 00:28:59,070
you'll be able to tell
even when this card example

566
00:28:59,070 --> 00:29:03,123
where we're just talking about
an abstract imaginary debate,

567
00:29:04,050 --> 00:29:07,440
which point was raised
that got talked about

568
00:29:07,440 --> 00:29:12,440
at every opportunity, what was
raised by the first debater

569
00:29:13,530 --> 00:29:16,980
that the second debater
failed to respond to.

570
00:29:16,980 --> 00:29:20,310
And the first debater caught
it and brought that up.

571
00:29:20,310 --> 00:29:21,960
That you can visually tell.

572
00:29:21,960 --> 00:29:23,280
What got not responded to

573
00:29:23,280 --> 00:29:25,830
and then nobody ever brought it up again.

574
00:29:25,830 --> 00:29:29,100
And these skills are important in debate

575
00:29:29,100 --> 00:29:33,750
because the less a point is responded to,

576
00:29:33,750 --> 00:29:36,000
the less resistance there is in that path

577
00:29:36,000 --> 00:29:38,580
to convincing the judge
that your point is right.

578
00:29:38,580 --> 00:29:43,080
It becomes really important
to us in a regular discussion

579
00:29:43,080 --> 00:29:46,320
if you and I are just having
a conversation about tracking

580
00:29:46,320 --> 00:29:49,500
in schools, you might
tell me a little bit about

581
00:29:49,500 --> 00:29:51,960
Sydney's system and
what's effective about it

582
00:29:51,960 --> 00:29:53,310
and what's not effective about it.

583
00:29:53,310 --> 00:29:54,780
And I'll latch onto one bit of that

584
00:29:54,780 --> 00:29:56,940
and I'll say this thing that you said

585
00:29:56,940 --> 00:29:59,190
that is effective about
it, we have some version

586
00:29:59,190 --> 00:30:02,160
of that in New York, but it's
not working the same way.

587
00:30:02,160 --> 00:30:04,770
And I think it's maybe
for these three reasons.

588
00:30:04,770 --> 00:30:06,900
And then you'll latch onto
one of those three reasons

589
00:30:06,900 --> 00:30:09,540
and you'll say, here's what
I think that actually is.

590
00:30:09,540 --> 00:30:12,450
And there's all these things
in a natural conversation

591
00:30:12,450 --> 00:30:16,500
that get introduced but
don't get pursued farther.

592
00:30:16,500 --> 00:30:20,340
And the two parties, or at
least one of the parties

593
00:30:20,340 --> 00:30:23,880
tends to forget they were ever brought up.

594
00:30:23,880 --> 00:30:26,730
And the skill set that
you get trained in debate

595
00:30:26,730 --> 00:30:30,990
is to not lose that
perspective and to be able

596
00:30:30,990 --> 00:30:34,500
to look at a sheet of
paper and be able to tell,

597
00:30:34,500 --> 00:30:36,360
am I winning this argument

598
00:30:36,360 --> 00:30:38,790
in terms of whatever this
sheet of paper represents?

599
00:30:38,790 --> 00:30:40,200
Do I have an advantage here?

600
00:30:40,200 --> 00:30:42,030
Is this worth my focus?

601
00:30:42,030 --> 00:30:46,353
And in the context of debate,
that is really helpful.

602
00:30:47,250 --> 00:30:51,240
- Your mind may have just
exploded thinking about

603
00:30:51,240 --> 00:30:54,273
all the permutations of
this in your workplace.

604
00:30:55,140 --> 00:30:56,940
Your takeaways are this.

605
00:30:56,940 --> 00:31:00,180
Don't take verbatim notes.

606
00:31:00,180 --> 00:31:03,720
Create a visual map that
maps not only your position

607
00:31:03,720 --> 00:31:04,563
but the other.

608
00:31:05,430 --> 00:31:08,400
And notice the progress of the positions.

609
00:31:08,400 --> 00:31:12,810
If you take notes in a graphical,
visual and shorthand way,

610
00:31:12,810 --> 00:31:17,010
your attention is not as
distracted and hijacked

611
00:31:17,010 --> 00:31:19,740
when you're taking verbatim notes.

612
00:31:19,740 --> 00:31:21,540
There are some professions
listening right now

613
00:31:21,540 --> 00:31:23,670
say we have to take verbatim notes.

614
00:31:23,670 --> 00:31:25,170
It's our professional standard.

615
00:31:25,170 --> 00:31:26,850
It's critical.

616
00:31:26,850 --> 00:31:28,500
This is true.

617
00:31:28,500 --> 00:31:31,380
There's not the context we're referencing.

618
00:31:31,380 --> 00:31:35,850
For those of you who need
to allocate fixed resources

619
00:31:35,850 --> 00:31:39,240
and you need to get into a
debate and have a manager

620
00:31:39,240 --> 00:31:41,280
or director or vice president to give

621
00:31:41,280 --> 00:31:45,360
some kind of a approval,
take the time to map

622
00:31:45,360 --> 00:31:49,380
what the possible counter
arguments to your points are

623
00:31:49,380 --> 00:31:50,850
and do that in a visual way

624
00:31:50,850 --> 00:31:53,490
so you can keep track by scanning.

625
00:31:53,490 --> 00:31:55,530
The minute you give your attention

626
00:31:55,530 --> 00:31:58,140
to the notes you're taking,
you're not listening

627
00:31:58,140 --> 00:32:00,990
to the other position in the conversation.

628
00:32:00,990 --> 00:32:03,450
This is a muscle we can all develop.

629
00:32:03,450 --> 00:32:05,490
How long do you think it takes us

630
00:32:05,490 --> 00:32:08,520
to develop this flow muscle?

631
00:32:08,520 --> 00:32:10,140
- In the context of debate,

632
00:32:10,140 --> 00:32:12,930
but think of it in terms of athletic skill

633
00:32:12,930 --> 00:32:17,760
in your personal life,
let's say a gym or jogging

634
00:32:17,760 --> 00:32:19,830
versus a competitive environment.

635
00:32:19,830 --> 00:32:23,370
Building the muscle and
the ability to do this.

636
00:32:23,370 --> 00:32:26,730
A lot of students start to
get this down within three,

637
00:32:26,730 --> 00:32:31,730
four months of once a week
practice for one debate a week.

638
00:32:31,800 --> 00:32:34,830
And part of the reason it
takes that length of time

639
00:32:34,830 --> 00:32:37,410
is because it's, they need that time

640
00:32:37,410 --> 00:32:41,130
to develop their own style of doing it.

641
00:32:41,130 --> 00:32:44,880
And to see a bunch of different scenarios,

642
00:32:44,880 --> 00:32:46,980
it might take them a
couple weeks to be able

643
00:32:46,980 --> 00:32:51,870
to map out one particular
argument and discussion.

644
00:32:51,870 --> 00:32:54,690
But what happens is then the next argument

645
00:32:54,690 --> 00:32:56,670
and discussion doesn't go in the same way

646
00:32:56,670 --> 00:32:57,960
and doesn't work the same way.

647
00:32:57,960 --> 00:32:59,310
And so all of a sudden you're back

648
00:32:59,310 --> 00:33:01,408
to trying to figure it out.

649
00:33:01,408 --> 00:33:03,600
I'd say after about four months,
you are in a place where,

650
00:33:03,600 --> 00:33:05,850
okay, you've probably experienced most

651
00:33:05,850 --> 00:33:07,860
of the cases for this.

652
00:33:07,860 --> 00:33:11,700
In a competitive setting, I
think it takes probably about

653
00:33:11,700 --> 00:33:14,580
two years for it to no
longer play a factor

654
00:33:14,580 --> 00:33:16,830
in who wins or loses.

655
00:33:16,830 --> 00:33:19,830
The reason for that is
the difference between

656
00:33:19,830 --> 00:33:24,240
your physical abilities
in exercising for health

657
00:33:24,240 --> 00:33:26,670
and how long it takes for
you to get comfortable

658
00:33:26,670 --> 00:33:29,550
jogging for health and
then how long it takes

659
00:33:29,550 --> 00:33:33,660
for you to be competent
jogging competitively.

660
00:33:33,660 --> 00:33:37,530
In debate, we're not just
keeping track of notes

661
00:33:37,530 --> 00:33:39,540
to keep track of what was said.

662
00:33:39,540 --> 00:33:42,360
We are keeping track of
notes because the other side

663
00:33:42,360 --> 00:33:45,240
is trying to push our limits in how much

664
00:33:45,240 --> 00:33:49,470
we can handle competitive
academic college debates.

665
00:33:49,470 --> 00:33:53,220
They do tend to be faster
than regular conversation.

666
00:33:53,220 --> 00:33:55,230
I'd say it takes a
couple years to the point

667
00:33:55,230 --> 00:34:00,090
where note-taking is no
longer the determining factor

668
00:34:00,090 --> 00:34:01,500
in who wins the debate.

669
00:34:01,500 --> 00:34:04,020
But in terms of the ability to engage

670
00:34:04,020 --> 00:34:07,326
in that note-taking style effectively,

671
00:34:07,326 --> 00:34:10,050
I'd say two to four months.

672
00:34:10,050 --> 00:34:12,980
- What's the question I haven't asked

673
00:34:12,980 --> 00:34:15,720
at the intersection of
debate and listening?

674
00:34:15,720 --> 00:34:19,110
- The motivation for why you're listening

675
00:34:19,110 --> 00:34:22,770
and how that shapes the
quality of your listening.

676
00:34:22,770 --> 00:34:24,450
There's a lot in your book about listening

677
00:34:24,450 --> 00:34:29,450
to understand meaning and
intent and context and feelings.

678
00:34:29,700 --> 00:34:32,546
And in the context of a debate,

679
00:34:32,546 --> 00:34:35,130
those things will only matter to me

680
00:34:35,130 --> 00:34:37,680
if I think they will matter to the judge,

681
00:34:37,680 --> 00:34:40,770
and I usually don't think
they will matter to a judge.

682
00:34:40,770 --> 00:34:43,440
In other words, my concern
isn't what you meant,

683
00:34:43,440 --> 00:34:45,270
my concern is what you said

684
00:34:45,270 --> 00:34:48,810
because I'm not debating
against your intention.

685
00:34:48,810 --> 00:34:52,440
More so than that, in academic debate,

686
00:34:52,440 --> 00:34:56,880
the sides are, you prepare
both sides of the topic

687
00:34:56,880 --> 00:34:59,700
and you're told in this round you're going

688
00:34:59,700 --> 00:35:01,620
to advocate for this side.

689
00:35:01,620 --> 00:35:06,620
So it's less often a exercise
in that form of empathy

690
00:35:07,860 --> 00:35:10,530
for another human being's intentions.

691
00:35:10,530 --> 00:35:13,800
It's more a question
of what are the things

692
00:35:13,800 --> 00:35:15,360
that you are saying?

693
00:35:15,360 --> 00:35:18,604
I would've been surprised
if we had never talked about

694
00:35:18,604 --> 00:35:20,940
that distinction.

695
00:35:20,940 --> 00:35:23,910
But also I think there's
a lot to be said about

696
00:35:23,910 --> 00:35:28,530
the ways in which the
kind of listening we use

697
00:35:28,530 --> 00:35:33,530
for a debate setting aren't
productive in every setting.

698
00:35:38,160 --> 00:35:39,930
- What a masterclass.

699
00:35:39,930 --> 00:35:42,213
I wonder what you are
taking away from today.

700
00:35:43,335 --> 00:35:45,930
I wonder what's different
in your thinking about

701
00:35:45,930 --> 00:35:50,250
note taking, preparing for
both sides of the debate

702
00:35:50,250 --> 00:35:54,600
and the importance of
listening and speaking

703
00:35:54,600 --> 00:35:57,660
while you're in a situation where you need

704
00:35:57,660 --> 00:36:00,723
to debate something and to make progress.

705
00:36:01,650 --> 00:36:04,620
I'm curious, what did
you take away from today?

706
00:36:04,620 --> 00:36:08,130
Email me, podcast@oscartrimboli.com.

707
00:36:08,130 --> 00:36:11,160
That's, podcast@oscartrimboli.com

708
00:36:11,160 --> 00:36:14,551
with the subject line, debate.

709
00:36:14,551 --> 00:36:17,250
I'm curious what's
changed in your thinking

710
00:36:17,250 --> 00:36:20,910
with regard to note taking especially.

711
00:36:20,910 --> 00:36:23,790
I'm also curious about
what it means for you

712
00:36:23,790 --> 00:36:27,270
in terms of preparing
both sides of the debate.

713
00:36:27,270 --> 00:36:30,393
Just a couple of tips to
improve your visual note taking.

714
00:36:31,440 --> 00:36:33,480
Practice and practice frequency

715
00:36:33,480 --> 00:36:36,540
is a point that Sasan reinforced.

716
00:36:36,540 --> 00:36:37,830
If you wanna make improvements,

717
00:36:37,830 --> 00:36:41,040
you've gotta increase the
accuracy of your practice

718
00:36:41,040 --> 00:36:43,620
as well as the frequency of your practice.

719
00:36:43,620 --> 00:36:46,020
So I would recommend practice this first

720
00:36:46,020 --> 00:36:49,020
in a one-on-one environment,
in an environment

721
00:36:49,020 --> 00:36:51,030
where you've got high trust

722
00:36:51,030 --> 00:36:54,300
and it's a low risk
conversation taking place,

723
00:36:54,300 --> 00:36:59,010
then move to a low risk environment.

724
00:36:59,010 --> 00:37:03,240
Maybe the trust isn't high,
but maybe it's a little lower.

725
00:37:03,240 --> 00:37:08,240
And then finally, practice
in high trust environments

726
00:37:08,670 --> 00:37:12,019
where groups are present
because you are listening

727
00:37:12,019 --> 00:37:17,019
and your note taking, start
small and then expand out

728
00:37:17,160 --> 00:37:19,473
till you eventually get to group meetings.

729
00:37:20,670 --> 00:37:23,100
There's a couple of
additional podcast episodes,

730
00:37:23,100 --> 00:37:27,510
episode 36 with Justice Michael Kirby,

731
00:37:27,510 --> 00:37:29,880
how to listen like a high court justice

732
00:37:29,880 --> 00:37:32,373
where he talked about using a tree.

733
00:37:33,690 --> 00:37:38,490
The tree was having the trunk
as the center of the argument,

734
00:37:38,490 --> 00:37:41,460
the branches, the supporting
arguments and the leaves,

735
00:37:41,460 --> 00:37:43,980
important pieces of evidence

736
00:37:43,980 --> 00:37:48,690
equally reinforcing the
importance of visualization

737
00:37:48,690 --> 00:37:52,650
and using visual approaches to help you

738
00:37:52,650 --> 00:37:54,690
is Dr. Boris Conrad.

739
00:37:54,690 --> 00:37:57,900
And he's a world memory champion.

740
00:37:57,900 --> 00:38:02,900
He's episode 65 where you
can explore some techniques

741
00:38:04,350 --> 00:38:08,010
that he reinforces about
not being a stenographer,

742
00:38:08,010 --> 00:38:10,653
but being a visual note taker.

743
00:38:11,850 --> 00:38:13,770
There's no shortage of resources

744
00:38:13,770 --> 00:38:15,690
to support you in your listening journey.

745
00:38:15,690 --> 00:38:17,970
If you'd love to get access

746
00:38:17,970 --> 00:38:21,270
to important techniques like note-taking,

747
00:38:21,270 --> 00:38:23,580
we have a fundamentals course.

748
00:38:23,580 --> 00:38:25,655
If you'd like to be added to the wait list

749
00:38:25,655 --> 00:38:29,821
for the fundamentals course,
which we have once a quarter

750
00:38:29,821 --> 00:38:34,200
in groups of 10 to 12, no more, no less,

751
00:38:34,200 --> 00:38:36,660
so that we can practice
our listening together,

752
00:38:36,660 --> 00:38:40,140
just send me an email
podcast@oscartrimboli.com

753
00:38:40,140 --> 00:38:43,113
with a subject line, fundamentals.

754
00:38:44,730 --> 00:38:46,260
I'm Oscar Trimboli and along

755
00:38:46,260 --> 00:38:49,080
with the Deep Listening
ambassador community,

756
00:38:49,080 --> 00:38:51,810
we're on a quest to create
100 million deep listeners

757
00:38:51,810 --> 00:38:53,640
in the workplace and you've given us

758
00:38:53,640 --> 00:38:55,200
the greatest gift of all.

759
00:38:55,200 --> 00:38:56,910
You've listened to us.

760
00:38:56,910 --> 00:38:57,960
Thanks for listening.

761
00:39:02,760 --> 00:39:04,770
- What did you do right in that debate

762
00:39:04,770 --> 00:39:06,420
and what did he do wrong?

763
00:39:06,420 --> 00:39:11,420
- Oh, I listened to him
and he didn't listen.

764
00:39:11,790 --> 00:39:12,900
He spent most of the debate.

765
00:39:12,900 --> 00:39:14,430
I had Matt Taibbi on my side.

766
00:39:14,430 --> 00:39:16,500
He had Michelle Goldberg on his.

767
00:39:16,500 --> 00:39:18,037
I said to one point to Matt,

768
00:39:18,037 --> 00:39:20,340
"What's Malcolm Gladwell writing?"

769
00:39:20,340 --> 00:39:23,100
He spent the whole time
scribbling on this pad

770
00:39:23,100 --> 00:39:26,190
and then would say
something utterly inane.

771
00:39:26,190 --> 00:39:27,660
He would say something he'd already said.

772
00:39:27,660 --> 00:39:30,930
It was so preposterous
and we were bored of it

773
00:39:30,930 --> 00:39:33,510
and the audience was groaning.

774
00:39:33,510 --> 00:39:36,165
I actually said to him, it's very weird

775
00:39:36,165 --> 00:39:38,580
seeing you try to debate, Malcolm,

776
00:39:38,580 --> 00:39:42,420
because you listen to
nothing we say, nothing.

777
00:39:42,420 --> 00:39:45,810
And in his sort of post match
analysis, some months later,

778
00:39:45,810 --> 00:39:48,310
he said, "I should have
listened to my opponents."

779
00:39:51,398 --> 00:39:54,315
(thoughtful music)

