1 00:00:00,990 --> 00:00:06,450 I am CDs. I am CDA. I am CDA. This is the CDs CDs podcast. 2 00:00:07,080 --> 00:00:09,990 Go to go to one. It's incredibly useful. 3 00:00:09,990 --> 00:00:14,190 It will reset your whole year. It'll you know, it just inspires you 4 00:00:14,190 --> 00:00:18,270 to to to get back in and it gives you new ideas and new opportunities. 5 00:00:18,270 --> 00:00:23,520 And I've never come away with less than 100 ideas of things 6 00:00:23,520 --> 00:00:26,700 that we can do. We all, as business owners, 7 00:00:26,700 --> 00:00:29,430 know that we have to spend time working on the business, 8 00:00:29,430 --> 00:00:32,430 not just in the business. And it's so hard when there's a 9 00:00:32,430 --> 00:00:36,900 thing that needs doing and you just prioritize the client other than, 10 00:00:36,900 --> 00:00:40,020 you know, say, training, maybe. But when you take yourself out of 11 00:00:40,020 --> 00:00:44,340 the the day to day and in my case, fly to another country, you are 12 00:00:44,340 --> 00:00:48,450 absolutely focused on exactly that which you cannot do while you're in 13 00:00:48,450 --> 00:00:52,200 your office doing a day to day stuff. So the whole process is great. 14 00:00:54,240 --> 00:00:56,670 Hello and welcome to another CTA podcast. 15 00:00:56,670 --> 00:01:00,000 I'm Walter Irby, senior director of technology and Standards and 16 00:01:00,000 --> 00:01:04,020 your host for the CTA City Podcast. And today I am, uh, 17 00:01:04,020 --> 00:01:09,690 we are recording from the, uh, Tech Summit that just, uh, just 18 00:01:09,690 --> 00:01:15,210 closed up in Australia, in Newcastle. And it's been an amazing, uh, 19 00:01:15,210 --> 00:01:18,630 amazing time. Uh, good turnout, great topics, 20 00:01:18,630 --> 00:01:22,560 lots of interest in people listening, uh, attending training, 21 00:01:22,920 --> 00:01:26,520 show floor, all kinds of stuff. So I would like to go around. 22 00:01:26,520 --> 00:01:30,420 I've got some guests here that have been attending. 23 00:01:30,420 --> 00:01:32,940 I'd like to go around and have everybody introduce themselves 24 00:01:32,940 --> 00:01:36,330 and then talk about the event. What did you see? What did you do? 25 00:01:36,330 --> 00:01:38,850 What did you like? What would you like to see? 26 00:01:39,270 --> 00:01:42,480 What would you like to see improved any of that stuff? 27 00:01:42,480 --> 00:01:44,970 So I'm just going to go from my left to my right. 28 00:01:45,240 --> 00:01:48,960 So I'm Jake Fuller, the owner of Automated audiovisual 29 00:01:48,960 --> 00:01:53,130 and integration company in Sydney. And, uh, yeah, we do integration. 30 00:01:53,130 --> 00:01:55,710 We do, you know, I do podcasts as well. 31 00:01:55,890 --> 00:01:58,770 I'm lucky to be on the second podcast with you as well. 32 00:01:58,770 --> 00:02:03,240 Well, so we. I'm lucky. We caught up last in Denver, 33 00:02:03,510 --> 00:02:06,090 which was awesome to be at the Cedar Expo there. 34 00:02:06,090 --> 00:02:10,050 And yeah, awesome to be here at the Australian Tech Summit. 35 00:02:10,050 --> 00:02:12,690 So thank you for having me. Oh yeah. Thank you for being here. 36 00:02:13,410 --> 00:02:16,980 Hi, my name is Kristian. I work at Len Wallace Audio here 37 00:02:16,980 --> 00:02:20,250 in Sydney. Uh, general manager of that company. 38 00:02:20,910 --> 00:02:24,210 Um, yeah. Just been great to be here at 39 00:02:24,210 --> 00:02:26,400 the Tech Summit. I've been quite a few years coming 40 00:02:26,400 --> 00:02:30,750 here, and I always enjoy the company. Um, seeing seeing old friends and, 41 00:02:30,750 --> 00:02:34,410 um, just having a great time. Yeah, that is one good part of this, 42 00:02:34,410 --> 00:02:36,660 isn't it? The, um, just like at the CTA 43 00:02:36,990 --> 00:02:40,740 Expo and the Integrated Systems Europe show that the networking. 44 00:02:41,040 --> 00:02:46,050 I'm always, always amazed at what, since we've become such a remote 45 00:02:46,050 --> 00:02:48,870 world, when you're in person, just stuff happens. 46 00:02:48,870 --> 00:02:52,920 The conversations I've had just impromptu with people and the ideas 47 00:02:52,920 --> 00:02:57,390 I'm coming back, back to the United States with would have never gotten 48 00:02:57,480 --> 00:03:01,400 if I wasn't around with you guys. So much more in depth than 49 00:03:01,400 --> 00:03:05,120 having it during Covid times. Yeah, but but it's not possible if 50 00:03:05,120 --> 00:03:08,360 you're not just like, I don't know, standing around and somebody just 51 00:03:08,600 --> 00:03:10,820 talks about something and boom, next thing you know you're on a 52 00:03:10,820 --> 00:03:14,030 subject and then you got an idea. So that's great. Yeah. 53 00:03:14,660 --> 00:03:17,090 Good afternoon. So my name is Brendan Reid from 54 00:03:17,090 --> 00:03:20,600 Automation Associates in Auckland. And uh, 55 00:03:20,600 --> 00:03:24,470 we're based in New Zealand and, uh, yeah, I've been enjoying the, 56 00:03:24,470 --> 00:03:27,230 um, the Tech Summit. It's my first one for a, some time. 57 00:03:27,230 --> 00:03:32,270 My, my last one in Australia was pre-COVID. So it's been a while. 58 00:03:33,020 --> 00:03:36,230 Um, but you've enjoyed this one a great deal. All right. 59 00:03:36,230 --> 00:03:38,750 So who wants to start? What did what did you do? 60 00:03:38,750 --> 00:03:41,180 What did you see? What did you attend? 61 00:03:42,020 --> 00:03:45,590 I had a really interesting experience with, uh, listening to the Mag 62 00:03:45,590 --> 00:03:50,000 Theater on surround sound was, uh, connected with the Chernov. 63 00:03:50,000 --> 00:03:54,560 And, um, it was a room that had literally holes in the ceiling 64 00:03:54,710 --> 00:03:57,710 because of a renovation. I think they're going to do so, 65 00:03:57,710 --> 00:04:01,940 um, a very open air room. A lot of bass was lost in it, 66 00:04:02,030 --> 00:04:04,940 but it still had a lot of accuracy and it sounded really, 67 00:04:04,940 --> 00:04:08,930 really nice and not not harsh on the ears and really comforting. 68 00:04:08,930 --> 00:04:12,080 So for a reasonably priced home theater, I think they're going to do 69 00:04:12,080 --> 00:04:17,240 well here in Australia. Okay. Yeah. I mean, I sat in quite a few 70 00:04:17,240 --> 00:04:21,560 education sessions, and I know that's a really amazing thing 71 00:04:21,560 --> 00:04:24,350 that we have at the Tech Summit. It's not just the networking and it's 72 00:04:24,350 --> 00:04:27,500 not just seeing the cool products, but it's also, you know, 73 00:04:27,500 --> 00:04:30,110 learning more about what we can do as an industry. 74 00:04:30,110 --> 00:04:33,020 And, you know, you and I also hosted a session as 75 00:04:33,020 --> 00:04:38,030 well while in design documentation. And yeah, it was just amazing to, 76 00:04:38,030 --> 00:04:41,000 you know, sit in, you know, all these different sessions, 77 00:04:41,000 --> 00:04:44,150 not just about our industry, but yeah, you know, and that's another 78 00:04:44,150 --> 00:04:48,590 highlight of tech summits like this is having outside industries 79 00:04:48,590 --> 00:04:52,280 come in and sort of, you know, immerse themselves in what we do. 80 00:04:52,280 --> 00:04:56,390 And, you know, these are industries that are related to us in some way, 81 00:04:56,390 --> 00:05:00,020 shape or form, but, you know, being able to, you know, look at 82 00:05:00,020 --> 00:05:04,280 ways like education pathways and being able to get certification, 83 00:05:04,280 --> 00:05:08,330 especially in, you know, in the regions, you know, you know, 84 00:05:08,540 --> 00:05:12,710 um, really recognized by a lot of the government bodies as well, 85 00:05:12,710 --> 00:05:15,470 is something that I know we're all pushing for. 86 00:05:15,470 --> 00:05:19,190 So, yeah, that's something that that is being worked on pretty, 87 00:05:19,190 --> 00:05:22,280 pretty hard here in Australia to get and, and also in the United 88 00:05:22,280 --> 00:05:26,090 States to get our industry listed as an official trade. 89 00:05:26,090 --> 00:05:31,340 And then once that happens, that will have a lot more visibility, 90 00:05:31,340 --> 00:05:33,350 I would say, and maybe a little bit more power, 91 00:05:33,350 --> 00:05:37,400 but we're going to need that too, because one of the things that I 92 00:05:37,400 --> 00:05:41,270 think was one of the highlights of this show was talking about the 93 00:05:41,270 --> 00:05:45,620 ethics and technology design and, uh, privacy, 94 00:05:45,620 --> 00:05:49,220 security and liability and where exactly we fit in all this stuff. 95 00:05:49,220 --> 00:05:52,940 I think a lot of people were like, wow, I didn't really think this 96 00:05:52,940 --> 00:05:55,820 deep about it. So that was a great session. 97 00:05:55,820 --> 00:05:58,880 Good questions. Uh, we also did a podcast on that, 98 00:05:58,880 --> 00:06:01,670 which I'll probably be posting next week to. 99 00:06:01,700 --> 00:06:04,400 So for those that weren't here, you'll be able to hear a little 100 00:06:04,400 --> 00:06:06,320 different side of it. If you were in the class, 101 00:06:06,500 --> 00:06:10,010 you'll hear a different side of it. But this is huge for us. 102 00:06:10,250 --> 00:06:13,640 Um, we just wrapped up ten minutes ago, a meeting with, uh, 103 00:06:14,210 --> 00:06:18,020 uh, some city representatives, as well as, uh, skills recognition, 104 00:06:18,560 --> 00:06:21,770 um, um, and TAF, New South Wales, which is our education here from New 105 00:06:21,770 --> 00:06:25,700 South Wales and some Queensland guys. And it was an hour of these guys 106 00:06:25,700 --> 00:06:29,690 going back and forth talking about how they can slot in this education, 107 00:06:29,690 --> 00:06:33,650 home theater, home automation, creating these categories for the 108 00:06:33,650 --> 00:06:38,180 students to learn along there. Uh, could be an electrician path. 109 00:06:38,630 --> 00:06:43,070 So adding on to your electrician is a home automation. Yeah. Uh, skill set. 110 00:06:43,070 --> 00:06:46,070 And that's going to happen. And maybe even. A certificate path. 111 00:06:46,070 --> 00:06:48,920 I think you guys called here for, like, a trade school, which we 112 00:06:48,920 --> 00:06:50,900 would call in the United States. Yeah. Certificate. 113 00:06:50,960 --> 00:06:53,900 Certificate of completion, I think, is what we can get pretty quickly 114 00:06:53,900 --> 00:06:58,010 and might happen by next year. Wow. Yeah. Fantastic. Exciting. Brandon. 115 00:06:58,010 --> 00:07:02,120 So I was just, uh, tweeting out my first career was in 1998, 116 00:07:02,540 --> 00:07:05,240 and it was a New Orleans. It was a big fire in the roof felon. 117 00:07:05,510 --> 00:07:11,990 And, uh, every time I go to a city, I come away, uh, reinvigorated, 118 00:07:11,990 --> 00:07:15,380 refreshed. I got a phone full of ideas here 119 00:07:15,380 --> 00:07:18,560 on my notepad. Um, and it comes from lots of 120 00:07:18,560 --> 00:07:22,130 different places, though. So the training is a source of of 121 00:07:22,130 --> 00:07:26,150 ideas and lots of information. Um, the show floor, of course, 122 00:07:26,150 --> 00:07:28,100 but also just chatting to people in the hallways. 123 00:07:28,100 --> 00:07:31,610 I mean, you know, you can get. So I just met a guy who's done an 124 00:07:31,610 --> 00:07:34,970 amazing system down in Melbourne. He's been a member for only two 125 00:07:34,970 --> 00:07:37,250 years. This thing was a $2 million install. 126 00:07:37,250 --> 00:07:40,970 Like it was an incredible job. And I just got a bunch of ideas 127 00:07:40,970 --> 00:07:42,350 out of even chatting to him. You know, 128 00:07:42,350 --> 00:07:44,210 we happen to meet in the hallway while we're having our sandwich. 129 00:07:44,210 --> 00:07:48,830 So, um, this site, I get so much out of these and he does come from 130 00:07:48,830 --> 00:07:51,500 all sorts of different places. So even the awards ceremony last 131 00:07:51,500 --> 00:07:55,640 night, looking at what other people are doing and getting exposure to, 132 00:07:55,640 --> 00:07:57,650 you know, other ideas, it's incredibly useful. 133 00:07:57,650 --> 00:08:01,670 Projects over here, we're like, wow, the level of work in New 134 00:08:01,670 --> 00:08:05,420 Zealand and Australia in Asia-Pacific is impressive. 135 00:08:05,690 --> 00:08:09,230 It really is. It was amazing. The fact that we run, we won. 136 00:08:09,230 --> 00:08:13,670 We won, uh, two international awards and they all came from Australia. 137 00:08:13,670 --> 00:08:16,670 I think that says that level of work that we're doing is quite high. 138 00:08:16,700 --> 00:08:19,010 Absolutely. And to tack on that as well, 139 00:08:19,010 --> 00:08:22,760 you know, the volunteering as well. Um, I've got a couple of volunteers 140 00:08:22,760 --> 00:08:27,500 on this podcast as well. So yeah. And that, that and that, uh, 141 00:08:27,500 --> 00:08:31,400 award as well. Haley won that again for Australia. 142 00:08:31,400 --> 00:08:34,790 So I think we've had that for the last seven years now 143 00:08:34,790 --> 00:08:38,750 volunteering awards in Australia. So I would just like to commend 144 00:08:38,750 --> 00:08:41,990 everybody in Australia for their efforts in volunteering. 145 00:08:41,990 --> 00:08:45,710 I know, you know, as you've you're aware from the States, our time 146 00:08:45,710 --> 00:08:49,070 difference doesn't always line up. It doesn't line up. Yeah. 147 00:08:49,070 --> 00:08:53,210 No, no it doesn't line up. Yeah. So um yeah, it's just a really 148 00:08:53,210 --> 00:08:56,780 big effort that we're down here. Uh, we're trying to push our 149 00:08:56,780 --> 00:09:00,620 industry as much as we can. Yeah, I should shout that. 150 00:09:00,620 --> 00:09:02,440 I should point that out since you brought it up. 151 00:09:02,470 --> 00:09:06,760 Volunteer of the year Matt Manolis. So that's like that's all of the 152 00:09:06,760 --> 00:09:10,030 world, right? And then we had design and build 153 00:09:10,030 --> 00:09:13,630 volunteer of the year Regan Webb. That's a second person from here. 154 00:09:13,630 --> 00:09:17,020 And then Haley Dailey is new volunteer of the year. 155 00:09:17,020 --> 00:09:24,160 So out of 123456 things you had 50% of them. Yeah that's awesome. 156 00:09:24,610 --> 00:09:29,350 Huge labor of love I think for all of us. Yeah. Mhm. Uh all labor love. 157 00:09:29,350 --> 00:09:33,040 But yeah I guess you know it's hard work but you guys do love it. 158 00:09:33,040 --> 00:09:34,930 I mean I do love the camaraderie here. 159 00:09:34,930 --> 00:09:36,880 Everyone seems supportive of everyone. 160 00:09:36,880 --> 00:09:40,840 And it was neat at the awards when somebody won to hear everybody else 161 00:09:40,840 --> 00:09:44,020 like be really excited for it. That was cool to hear. 162 00:09:44,290 --> 00:09:48,640 So yeah, a lot of volunteering, you know, where across multiple 163 00:09:48,640 --> 00:09:52,090 groups as well down here. So we've got quite a different 164 00:09:52,090 --> 00:09:55,720 range of, you know, paths that people can volunteer. 165 00:09:55,720 --> 00:10:00,400 And so if you are thinking of volunteering definitely jump on. 166 00:10:00,400 --> 00:10:02,740 Yeah. well go. Ahead. I just think one of the byproducts 167 00:10:02,740 --> 00:10:06,940 of being a volunteer for me, um, being somewhat new to Australia is, 168 00:10:06,940 --> 00:10:10,090 is the friendships that I've gained from it are. Yeah. 169 00:10:10,090 --> 00:10:12,820 These volunteers have all their numbers, and we talk to each other 170 00:10:12,820 --> 00:10:15,790 about random things throughout the year. And that's really special. 171 00:10:15,790 --> 00:10:19,090 Yeah, absolutely. And I as I was talking about 172 00:10:19,090 --> 00:10:22,000 volunteering in my sessions, I said, everybody raise your 173 00:10:22,000 --> 00:10:25,480 hand if you're too busy. And everybody raised their hand. 174 00:10:25,480 --> 00:10:27,910 And I said, guess what? Every volunteer I have on 175 00:10:27,910 --> 00:10:31,360 standards also said they were too busy until they started and 176 00:10:31,360 --> 00:10:33,430 then they found time. They're like, 177 00:10:33,550 --> 00:10:36,580 I don't want to miss this stuff. Like you said, the networking. 178 00:10:36,880 --> 00:10:39,970 You're never going to get to talk to any of these people if 179 00:10:39,970 --> 00:10:43,600 you just rung them up. And the professional development that 180 00:10:43,600 --> 00:10:46,300 happens and how you can apply that. So yes, you're doing something 181 00:10:46,300 --> 00:10:50,020 for the community and you're assisting CDA, but you're it's 182 00:10:50,020 --> 00:10:52,420 professional development and you're improving your businesses. 183 00:10:52,420 --> 00:10:56,080 So it is not a um, yeah, I'll just give a little bit of 184 00:10:56,080 --> 00:10:58,750 time to see to you. It's actually beneficial all the 185 00:10:58,750 --> 00:11:01,780 way around. Yeah, we all learn. We all learn at the end of it. 186 00:11:01,780 --> 00:11:07,300 Yeah, absolutely. Brandon, Brandon's the organized one. 187 00:11:07,300 --> 00:11:09,400 He's he's like, got a notes in his pan. 188 00:11:09,400 --> 00:11:13,510 And I wanted to talk real quick about my find of the show. 189 00:11:13,510 --> 00:11:18,640 Oh, the perfect surprise, the surprise training that I wasn't 190 00:11:18,640 --> 00:11:22,750 expecting too much from, but actually, it was, uh, life changing. 191 00:11:22,750 --> 00:11:28,330 So then, uh, man, it must have been in 2000, mid 2000. 192 00:11:28,330 --> 00:11:33,010 I turn up at City or Indianapolis, and on the show floor is a big booth 193 00:11:33,010 --> 00:11:40,180 from Google Home. Yeah, Google Home. And I thought, oh, if Google are 194 00:11:40,180 --> 00:11:43,840 here, I start a clock running until the end of the industry, right. 195 00:11:43,840 --> 00:11:47,260 Because they'll take it over, will be disintermediated and 196 00:11:47,260 --> 00:11:49,270 it'll all be over. You'll go buy these things from 197 00:11:49,270 --> 00:11:52,000 Bunnings and it'll be the end of an end of days. 198 00:11:52,360 --> 00:11:57,520 And ten years on, I'm still here. But I came to this class. 199 00:11:57,520 --> 00:12:02,470 It was called IoT. Is is it the end? And I didn't get to sit in that one. 200 00:12:02,530 --> 00:12:09,850 A fantastic course on, uh, how you can leverage what the 201 00:12:09,850 --> 00:12:13,810 gaffer crowd have done. Uh, the Googles and the Amazons 202 00:12:13,810 --> 00:12:17,380 and the Facebooks and the apples and so on, how you can leverage 203 00:12:17,380 --> 00:12:20,590 what they're doing to hit a different part of the market, 204 00:12:20,590 --> 00:12:24,790 or to enhance what you're doing at your current end of the market. 205 00:12:24,970 --> 00:12:29,530 And it has completely changed my attitude towards this, this fear 206 00:12:29,530 --> 00:12:32,710 that I had of, oh, it's here, it's all over and it's now it's 207 00:12:32,710 --> 00:12:35,500 like this is a massive opportunity, which has been a problem that 208 00:12:35,500 --> 00:12:38,290 had been with me for ten years. So that was that was my find of the 209 00:12:38,290 --> 00:12:42,070 show, that that class was fantastic. Yeah, I think that's it's a 210 00:12:42,070 --> 00:12:45,160 transitionary phase we're going through in home automation and 211 00:12:45,160 --> 00:12:49,990 watching that presentation today. Um, using the home assistant 212 00:12:49,990 --> 00:12:53,620 software, which is, um, open, open source software. 213 00:12:53,860 --> 00:12:57,880 Everybody's contributing to that. So you have a device that needs 214 00:12:57,880 --> 00:13:01,420 to be controlled. Home assistant will probably have 215 00:13:01,420 --> 00:13:05,830 the, the, the, um, the software to talk back and make that work. 216 00:13:05,920 --> 00:13:10,000 And then you can put it into your iPhone or your Android and you 217 00:13:10,000 --> 00:13:12,880 have home automation. Well, I. Guess it's leveraging communities as 218 00:13:12,880 --> 00:13:16,630 well, which is a big part of Cydia. Yeah. Is community. 219 00:13:16,630 --> 00:13:19,660 So, you know, it's it's only a matter of time before, you know, 220 00:13:19,660 --> 00:13:23,470 this becomes part of the normal. You know, it'll be our job. 221 00:13:23,650 --> 00:13:26,770 It'll be our job soon, you know, and yeah, but with more and more 222 00:13:26,770 --> 00:13:31,030 devices adding capabilities of integrating, it's just a no 223 00:13:31,030 --> 00:13:33,880 brainer that it's just literally going to be everywhere at a. 224 00:13:33,880 --> 00:13:36,520 Different take on it than you guys. I was never threatened by it. 225 00:13:36,610 --> 00:13:40,690 Um, it raises awareness, which is something we always had 226 00:13:40,690 --> 00:13:43,690 an issue with. So it's certainly made, um, 227 00:13:43,690 --> 00:13:48,430 this word smart home and automation, you know, and I don't love the 228 00:13:48,430 --> 00:13:51,130 word smart home because they're not smart and they are homes. 229 00:13:51,130 --> 00:13:55,600 But it's the thing that apparently people, um, get because like, 230 00:13:55,720 --> 00:13:59,170 the question, you know, the question I dread. What do you do? 231 00:13:59,170 --> 00:14:03,220 And you're not like, I'm a plumber. You got to go through this whole 232 00:14:03,220 --> 00:14:05,590 diatribe, right, just to explain what you do. 233 00:14:05,590 --> 00:14:09,820 But we've had DIY products that we've been dealing with forever. 234 00:14:09,850 --> 00:14:14,860 Um, VCR, CD players, TVs. Uh, when the iPod came out, 235 00:14:14,860 --> 00:14:18,250 everybody thought that was a threat. And when Spotify and iTunes came out, 236 00:14:18,250 --> 00:14:21,970 everybody thought that was a threat. And all it did was grow the pie. 237 00:14:22,000 --> 00:14:25,750 They're just more tools for us. And now what's happened is in 238 00:14:25,750 --> 00:14:30,010 the early days, you had to create your custom systems very, 239 00:14:30,010 --> 00:14:32,950 very in a very difficult manner because they didn't exist. 240 00:14:32,950 --> 00:14:36,220 And then a lot of products started to come in and then they became 241 00:14:36,220 --> 00:14:41,140 packages and now anything goes. So you can you can integrate any 242 00:14:41,140 --> 00:14:43,330 level of product with any level of product fit, 243 00:14:43,330 --> 00:14:48,580 fit any budget and get any, um, result that you want now because 244 00:14:48,580 --> 00:14:51,340 they're just all ingredients and you guys are all the chefs. 245 00:14:51,340 --> 00:14:54,490 So it's and that's the way awesome. Now that's the way it should be. 246 00:14:54,490 --> 00:14:56,410 We should be able to use any product with any product. Yeah. 247 00:14:56,410 --> 00:14:59,230 I don't think it's going to be a yeah I don't see it as a threat 248 00:14:59,230 --> 00:15:03,060 because People still won't. It won't work reliably. 249 00:15:03,060 --> 00:15:06,990 Their Wi-Fi might not work. It does weird stuff. 250 00:15:06,990 --> 00:15:10,230 They don't know how to, you know, connect A, B and C, and I'm sorry, 251 00:15:10,230 --> 00:15:14,220 but matter isn't going anywhere fast. Right now I know maybe was great, 252 00:15:14,220 --> 00:15:18,240 but they they're just having such a hard time, you know, getting this 253 00:15:18,240 --> 00:15:22,980 universal language out to everybody. You guys are the guys that make a 254 00:15:22,980 --> 00:15:27,330 talk to B and do it reliably. Yeah. And I think more and more people 255 00:15:27,330 --> 00:15:31,920 are going to need that. People are. It's just too many choices. 256 00:15:31,920 --> 00:15:36,540 It's it's too difficult to do, um, even like back in the day, 257 00:15:36,540 --> 00:15:40,080 we would deliver hardware and walk away and people would put 258 00:15:40,080 --> 00:15:44,280 physical media in things. Now we're delivering streaming 259 00:15:44,280 --> 00:15:46,590 products and they need help. They're like, 260 00:15:46,590 --> 00:15:50,010 where do I find this sporting event? Where do I oh, now it's no 261 00:15:50,010 --> 00:15:53,490 longer here. Where did it go? There's so much opportunity for 262 00:15:53,490 --> 00:15:58,260 us to curate and be, um, and be like a concierge as well. 263 00:15:58,380 --> 00:16:01,050 I was expecting we would be out the door and down the road because 264 00:16:01,050 --> 00:16:03,570 they'd go to Bunnings, buy a thing and there's nothing for us to do. 265 00:16:03,570 --> 00:16:09,150 But the reality is that there's so much choice in that space that 266 00:16:09,150 --> 00:16:13,080 a client of ours who's trying to go it alone is going to turn up 267 00:16:13,080 --> 00:16:15,870 at a shop and be like, well, shall I get this one or that one? 268 00:16:15,990 --> 00:16:19,560 It turns out from this class today that if the kids have got 269 00:16:19,560 --> 00:16:22,290 Android phones and the parents have got Apple phones, 270 00:16:22,290 --> 00:16:24,840 there's a problem there out the gate. Yeah, 271 00:16:24,840 --> 00:16:28,320 not everybody can work together. And this solutions through through 272 00:16:28,320 --> 00:16:31,890 the course on how to deal with that. And so there's money to be made 273 00:16:31,890 --> 00:16:35,130 in that segment alone just from dealing with those issues. 274 00:16:35,130 --> 00:16:38,430 So that was that was my find. That's cool. 275 00:16:38,460 --> 00:16:42,420 The greatest the greatest shock of the show was hearing this morning at 276 00:16:42,420 --> 00:16:47,070 far too early, I have to say, um, in the day that if you've installed a 277 00:16:47,070 --> 00:16:52,950 network ever, you're liable for any breaches on that network forever. 278 00:16:52,950 --> 00:16:55,950 And that freaks me out. Yeah, I. Didn't say that one did. 279 00:16:55,950 --> 00:16:58,740 I said that. Yesterday. I've got networks going back 30 280 00:16:58,740 --> 00:17:01,710 years. Yeah. I'm. So I'm suddenly hearing that I'm 281 00:17:01,710 --> 00:17:06,720 liable if any of them get hacked. My God. Wow. I did a podcast on that. 282 00:17:07,740 --> 00:17:09,540 Uh, well, that's the most recent podcast, 283 00:17:09,540 --> 00:17:13,410 I believe. And we talked about that. And I asked that very question to 284 00:17:13,410 --> 00:17:15,240 insurance people and they're like, yep. 285 00:17:15,630 --> 00:17:19,350 Well, you still need to worry about that. And I'm like, what? 286 00:17:19,560 --> 00:17:23,520 That was a shock. However, a few chats later and in 287 00:17:23,520 --> 00:17:29,940 fact, part of the next class, the um, the ethical design, um, class, uh, 288 00:17:29,940 --> 00:17:35,520 there was a lot of conversation around how to mitigate that and 289 00:17:35,520 --> 00:17:38,790 discussions to be had and talking about a concept called positive duty, 290 00:17:38,790 --> 00:17:41,130 where you raise it ahead of time with the client. 291 00:17:41,280 --> 00:17:43,290 Here's the landscape, here are the issues. 292 00:17:43,290 --> 00:17:45,660 Here's what we're going to do. Here's our practices. 293 00:17:45,660 --> 00:17:48,420 And front foot it. And don't sit back and worry 294 00:17:48,420 --> 00:17:51,240 about the the thing that's just happened to me with a dry tech 295 00:17:51,240 --> 00:17:55,710 router recall affecting 70 sites. Wow. Uh, 70 security holes. 296 00:17:56,040 --> 00:17:57,390 Uh, don't sit back and worry about that. 297 00:17:57,390 --> 00:18:00,600 Just get out there and front footed and deal with it and talk about it 298 00:18:00,600 --> 00:18:03,780 as an education piece with your clients going forward so that you're 299 00:18:03,810 --> 00:18:07,860 that company that's, you know, on top of it, you're explaining 300 00:18:07,860 --> 00:18:11,400 the risks, explaining the issues. And another interesting one that 301 00:18:11,400 --> 00:18:14,190 came out of that session was, I don't know how many times I've 302 00:18:14,190 --> 00:18:18,210 clicked accept on a client's TV while they're sitting next to me, 303 00:18:18,210 --> 00:18:21,060 giving me their passwords. And so I'm accepting terms and 304 00:18:21,060 --> 00:18:24,330 conditions for them, which now who's liable for that? 305 00:18:24,330 --> 00:18:27,630 And so liability is a thing that I've always sort of thought belonged in 306 00:18:27,630 --> 00:18:30,000 America and didn't really have too much, but the rest of the world. 307 00:18:30,000 --> 00:18:33,960 But it's, um, it's it's, it's yeah, it's, it's come, 308 00:18:33,960 --> 00:18:37,410 it's come home to roost. So it's good to have had those 309 00:18:37,410 --> 00:18:40,740 conversations. And so I have some plans in place. 310 00:18:40,740 --> 00:18:44,280 I'll be talking to my team next week about ways to mitigate those, those 311 00:18:44,280 --> 00:18:48,300 issues, which are maybe big ones. Speaking of click click to accept 312 00:18:48,300 --> 00:18:53,640 just made me think of another comment from IBM systems where if you have an 313 00:18:53,640 --> 00:18:58,980 LG TV, the amount of information that they're pulling from your 314 00:18:58,980 --> 00:19:02,430 viewing habits, if you're watching something off an HDMI cable, like a 315 00:19:02,430 --> 00:19:06,960 Blu ray player or a PlayStation. They're pulling all the stats, 316 00:19:07,080 --> 00:19:10,740 and he's I think he said between 11 and 3 in the middle of the night. 317 00:19:10,740 --> 00:19:14,280 They're uploading it all up to LG and I know exactly what you're doing. 318 00:19:14,490 --> 00:19:17,670 That's some some sort of breach of privacy. 319 00:19:17,670 --> 00:19:21,840 And that that's not ethical. Yes. But unless you agree to it in the 320 00:19:21,840 --> 00:19:25,380 Eula, when you hit the reset button. And you just accept and of 321 00:19:25,380 --> 00:19:27,510 course you do all that. Yeah. Because you don't read that. 322 00:19:27,510 --> 00:19:30,450 Nobody does. Yeah. Interesting isn't it? 323 00:19:30,750 --> 00:19:34,260 The only good thing I see about the scary stuff is people are now 324 00:19:34,260 --> 00:19:39,540 starting to understand the risks of being online and that, you know, 325 00:19:39,840 --> 00:19:43,020 getting hacked and having, you know, an identity theft. 326 00:19:43,020 --> 00:19:45,870 And how many times have you had, like, fraudulent charges and you had 327 00:19:45,870 --> 00:19:51,480 to, like, stop a card, change a card. So this is it's this is becoming 328 00:19:51,690 --> 00:19:55,380 commonplace in people's heads. So I'm hoping that will translate for 329 00:19:55,380 --> 00:20:01,190 us, that they won't be so, uh, eager to go after us because it's kind 330 00:20:01,190 --> 00:20:04,040 of the way of the world right now. But when when you run through 331 00:20:04,040 --> 00:20:06,080 all these scenarios, it's it's freaking scary. 332 00:20:06,170 --> 00:20:09,140 So that's what we what's what we did here. Okay. 333 00:20:09,140 --> 00:20:13,100 Everybody's been hacked in one way or another. Exactly. Yeah. Yeah. 334 00:20:13,100 --> 00:20:16,610 And it's going to continue to happen and likely get a lot worse 335 00:20:16,610 --> 00:20:19,910 with AI and everything else. So another surprise for me. 336 00:20:19,910 --> 00:20:26,540 This show was, uh, RP 23 class. So I hadn't heard about AP 22, um, 337 00:20:26,540 --> 00:20:31,040 until I was judging on the Emmy Awards panel, and, uh, suddenly 338 00:20:31,040 --> 00:20:33,440 had to learn quickly what it was. But, um, 339 00:20:33,440 --> 00:20:35,900 I'm sitting in the room thinking, oh, I'm going to come into this room 340 00:20:35,900 --> 00:20:40,070 and everybody's going to know what P23 is and all about it. It's okay. 341 00:20:40,070 --> 00:20:42,080 Nobody else in the room knew anything about RPA 23. 342 00:20:42,110 --> 00:20:45,050 We were all learning together. So it gives me some confidence that, 343 00:20:45,050 --> 00:20:47,870 um, two things. There's a plan in place and there's a 344 00:20:47,900 --> 00:20:51,380 goal in mind and there's something to work for, and it's nice to have a 345 00:20:51,380 --> 00:20:55,100 standard to to work to that makes things easy for lots of reasons, 346 00:20:55,100 --> 00:20:57,770 but also that I wasn't alone. There was a lot of other people who 347 00:20:57,770 --> 00:21:01,490 were like, what is all this stuff? And every class I taught about 348 00:21:01,490 --> 00:21:04,310 that what is one hand went up that I knew what that was. 349 00:21:04,310 --> 00:21:06,920 What is? What is color volume? I'm still not clear, but at least 350 00:21:06,920 --> 00:21:09,290 I know what I what I don't know now I've got to go learn about. 351 00:21:09,290 --> 00:21:12,110 So I found that really useful too. Yeah. 352 00:21:12,560 --> 00:21:17,000 The other classes seem to be really good for people that I taught was the 353 00:21:17,000 --> 00:21:21,710 performance facts that we hope to get out around Integrated Systems Europe, 354 00:21:21,710 --> 00:21:25,610 and it's just showing people the data that they get in general today is 355 00:21:25,610 --> 00:21:30,050 not enough data for you to make an informed engineering decision of. 356 00:21:30,050 --> 00:21:32,570 Will that product meet the need that I'm putting it in? 357 00:21:32,690 --> 00:21:36,890 So we showed a cut sheet from a speaker that's released in a 358 00:21:36,890 --> 00:21:39,080 residential market, and we showed the exact same cut 359 00:21:39,080 --> 00:21:42,110 sheet for the exact same. Well, we showed a cut sheet for 360 00:21:42,110 --> 00:21:45,470 the exact same product that's released in the commercial market. 361 00:21:46,100 --> 00:21:48,290 Tons of data, all the data that you need. 362 00:21:48,290 --> 00:21:52,940 So we are this this performance facts thing is, we've gotten a group 363 00:21:52,940 --> 00:21:56,330 together to find out what do we need, what's essential that we need to know 364 00:21:56,330 --> 00:22:00,170 about a speaker and an amplifier. And what's nice to know and 365 00:22:00,170 --> 00:22:02,600 think of like a nutrition label and a box of food. 366 00:22:02,600 --> 00:22:07,550 So we're we're going to be next um, soon, um, 367 00:22:08,030 --> 00:22:11,030 releasing that and manufacturers were going to be asking them, 368 00:22:11,030 --> 00:22:15,860 please give us this data because we need it so we can really design. 369 00:22:15,860 --> 00:22:19,100 So everybody seem to get it. They're like, ah, right. 370 00:22:19,100 --> 00:22:21,500 Once I went through it they're like yeah no brainer. Mhm. 371 00:22:21,980 --> 00:22:25,490 So I think it needs to be measured exactly the same way 372 00:22:25,490 --> 00:22:27,350 from every manufacturer. As we're doing that, 373 00:22:27,350 --> 00:22:30,560 we are citing which industry standard tests you should use to 374 00:22:30,560 --> 00:22:33,080 do each one of these parameters. Because we're not we don't make 375 00:22:33,080 --> 00:22:35,030 up test. That's a whole nother level of 376 00:22:35,030 --> 00:22:37,580 standards. We have absolutely asked for that 377 00:22:37,580 --> 00:22:41,510 so that all the data is the same. Yep. Mm 100%. 378 00:22:41,600 --> 00:22:44,570 Well, back in the day, I was a cardio professional for a while. 379 00:22:44,780 --> 00:22:49,640 And, um, the amplifiers were saying that we can do 5000W if 380 00:22:49,640 --> 00:22:54,350 you did the math and a 12 volt battery with a 100 amp alternator, 381 00:22:54,350 --> 00:22:57,620 you simply cannot get that power. Mathematically impossible. 382 00:22:57,620 --> 00:23:02,960 So I always think back to that, that the car audio amplifiers. 383 00:23:03,560 --> 00:23:06,350 I just don't trust a lot of the specifications I see anymore. 384 00:23:06,380 --> 00:23:08,240 That's exactly a lot. Of it's marketing. Right? 385 00:23:08,270 --> 00:23:12,110 Yeah it. Is. It's to push products, which, 386 00:23:12,110 --> 00:23:15,350 you know, but it's really good that we are looking at other avenues 387 00:23:15,350 --> 00:23:18,770 and manufacturers hopefully should come to the party, which I believe 388 00:23:18,770 --> 00:23:21,140 some of them are already. Yeah. And they don't need to put this 389 00:23:21,140 --> 00:23:23,180 public facing. They just need to be able to have it 390 00:23:23,180 --> 00:23:26,240 available for you and you need it. So you know, 391 00:23:26,240 --> 00:23:30,980 they don't be worried about it. So are there any other comments or 392 00:23:30,980 --> 00:23:35,720 things people would like to get across here that you think would 393 00:23:35,720 --> 00:23:39,290 be beneficial to talk about what this event. Go to. Go to one. 394 00:23:39,290 --> 00:23:43,580 It's incredibly useful. It will reset your whole year. 395 00:23:43,970 --> 00:23:46,250 Yeah, it'll. You know, it just inspires you to 396 00:23:46,280 --> 00:23:50,060 to to get back in and gives you new ideas and new opportunities. 397 00:23:50,060 --> 00:23:55,340 And I've never come away with less than, you know, 398 00:23:55,340 --> 00:24:01,400 100 ideas of things that we can do. I do like your word reinvigorated. 399 00:24:01,400 --> 00:24:03,230 I think that is the actual perfect word. 400 00:24:03,230 --> 00:24:06,560 You know, you got your head down to the grindstone and you're doing 401 00:24:06,560 --> 00:24:09,650 your thing and you're like, okay, I'll go to this show, and then you 402 00:24:09,650 --> 00:24:12,110 leave the show and you're like, wow, that was refreshing. 403 00:24:12,110 --> 00:24:15,860 And it does kind of reinvigorate you. It's really great. So happy you went. 404 00:24:15,860 --> 00:24:17,960 And yeah, yeah, you're ready to go back to work. 405 00:24:17,960 --> 00:24:22,160 I think that's really important because we we all as business 406 00:24:22,160 --> 00:24:26,120 owners know that we have to spend time working on the business, 407 00:24:26,120 --> 00:24:29,120 not just in the business. And it's so hard when there's a 408 00:24:29,120 --> 00:24:33,560 thing that needs doing and you just prioritize the client other than, 409 00:24:33,560 --> 00:24:36,980 you know, doing site training, maybe. But when you take yourself out of 410 00:24:36,980 --> 00:24:41,450 the the day to day and in my case, fly to another country, 411 00:24:41,450 --> 00:24:45,830 you are absolutely focused on exactly that which you cannot do. 412 00:24:45,950 --> 00:24:48,800 You know, while you're while you're in your office doing your day to day 413 00:24:48,800 --> 00:24:53,180 stuff. So you hold the resources. And the weeds and the problems. 414 00:24:53,180 --> 00:24:55,760 Exactly. Yeah. So I guess I guess the main message 415 00:24:55,760 --> 00:25:01,190 would be here, you need to take time to do some other things. 416 00:25:01,550 --> 00:25:04,670 Get an open mind network and learn. Yeah. 417 00:25:05,060 --> 00:25:08,780 I think that's the reasoning behind having these tech summits 418 00:25:08,780 --> 00:25:13,730 in smaller towns and relieving. We're not having them in the big 419 00:25:13,730 --> 00:25:17,120 Sydney, Brisbane, Melbourne. Yeah. And we're going to small towns 420 00:25:17,120 --> 00:25:19,130 so we can't work. We can't just duck off and do a 421 00:25:19,130 --> 00:25:22,010 quick install or something. Yeah we're here. It's strategic. 422 00:25:22,010 --> 00:25:24,200 Yeah. It actually was. Yeah that has been. 423 00:25:24,200 --> 00:25:27,060 A problem in the past. And Sydney people come in for a five 424 00:25:27,060 --> 00:25:29,960 minutes and then duck out to a job. And they're not they're not getting 425 00:25:29,960 --> 00:25:32,960 the most out of the out of the show. Yeah. Thanks for bringing that up. 426 00:25:32,960 --> 00:25:35,750 There's an expo in Sydney that happens every year called integrate, 427 00:25:36,290 --> 00:25:39,620 uh, which I attend, but I'm usually there for 2 or 3 hours, 428 00:25:39,740 --> 00:25:42,590 and it's a four day event, just like this one is a three day event. 429 00:25:42,830 --> 00:25:45,590 And you were here the whole time? Yeah. Yeah, I'm here the whole time. 430 00:25:45,590 --> 00:25:47,870 I'm only there for half a day. I got work to do, you know? 431 00:25:47,870 --> 00:25:50,840 So this is nice to be out of town. A really good point. Yeah. 432 00:25:51,080 --> 00:25:54,260 It's commitment to, I guess, you know, as you said, working on the 433 00:25:54,260 --> 00:25:58,820 business, working with colleagues, being able to ask questions. 434 00:25:58,820 --> 00:26:01,960 You know, we all run businesses in similar fashions. 435 00:26:01,960 --> 00:26:04,900 You know, we all come across the same sort of, you know, 436 00:26:04,900 --> 00:26:08,770 growth points or, you know, technical problems or. Yeah. 437 00:26:09,160 --> 00:26:10,690 What do you do in this situation? Yeah. 438 00:26:10,690 --> 00:26:13,840 And I mean, that's the big thing that I've had learning from, 439 00:26:13,840 --> 00:26:17,410 you know, different people, you know, not just the training sessions, 440 00:26:17,410 --> 00:26:21,070 but also having chats, just generally speaking, had quite a few chats 441 00:26:21,070 --> 00:26:24,040 last night at the awards. Yeah. Like it was a completely 442 00:26:24,040 --> 00:26:25,720 different scenario. But yeah, 443 00:26:25,720 --> 00:26:30,220 you you've got a relaxed environment. It's not as stressful and 444 00:26:30,220 --> 00:26:33,880 strenuous on the business. So you can have those, you know, 445 00:26:34,240 --> 00:26:36,640 I guess let the chains free conversations. 446 00:26:36,640 --> 00:26:40,750 And yeah, it's really, really fun to be here. Perfect. All right. 447 00:26:40,750 --> 00:26:43,720 Well thank you all so much for giving me your valuable time. 448 00:26:43,720 --> 00:26:47,350 I guess at this point, you're going to go back to your businesses and 449 00:26:47,350 --> 00:26:50,470 start picking up where you left off. But thanks for coming to the event. 450 00:26:50,470 --> 00:26:54,940 And and thanks a lot for sharing your experiences here and the support 451 00:26:54,940 --> 00:26:58,240 for CDA. Thanks for having me. We're nothing without volunteers 452 00:26:58,240 --> 00:27:00,940 and members. And I just wanted to say before we 453 00:27:00,970 --> 00:27:05,650 go, thanks to Paul and the Australian cricket team as well. Thanks, Wendy. 454 00:27:05,680 --> 00:27:08,530 Thanks. Fantastic job 100%. Now I'll get in my car and drive 455 00:27:08,530 --> 00:27:12,790 home. Just kidding. Just the water. Yeah. All right. 456 00:27:12,790 --> 00:27:17,080 So thanks for listening to this podcast and listen to this advice. 457 00:27:17,080 --> 00:27:19,450 Make sure you're always learning. Volunteer. 458 00:27:19,450 --> 00:27:22,120 Make sure you're going to events and networking. 459 00:27:22,120 --> 00:27:25,660 It's just part of the picture. Take the time and thanks for 460 00:27:25,660 --> 00:27:27,640 listening. And I will ask you to always 461 00:27:27,640 --> 00:27:35,500 keep an open mind. For more information on Cydia, 462 00:27:35,500 --> 00:27:36,880 visit Cydia Net.