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Today on Microsoft Mechanics,

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we're going to go deep on
setting up Windows 365,

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Microsoft's solution for Cloud
PCs for your organization,

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and if you're new to the concept,

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these are full Windows desktops

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that you can access
directly from the cloud

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from almost any device, from
your browser, the Windows app

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or even the new Windows 365 Link device.

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It's the familiar Windows
experience that you're used to,

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but it's accessible from anywhere.

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In fact, in the next few
minutes, we'll show you

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how to set up a complete
running Windows 365 environment

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for multiple users.

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Then show the resulting
experiences of what we set up

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on both managed and unmanaged devices

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and finally, how to manage your Cloud PCs

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once they're up and running.

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And joining me today is Scott Manchester

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who leads the Windows 365
team who built the product,

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and he's no stranger to Mechanics as well.

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Welcome to the show.

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- Thanks, Jeremy. It's great to be back.

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- So why don't we dive in?

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So for people used to physical PCs

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and really new to the Cloud PC concept,

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what are the reasons

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that somebody might use
Windows in the cloud?

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- Yeah, that's a question
we get a lot, Jeremy.

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First, it's just how seamless
the end user experience is.

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Now, even though this
experience is being streamed

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from the Cloud, Windows 365 just feels

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like using a physical PC.

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With all of your apps and settings,

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everything just works
as you'd expect it to.

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And with all of the
available sizing options,

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there's something for any use case,

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from graphics-intensive GPUs,

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all the way to shared
frontline worker scenarios.

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Now, that said, unlike a physical PC,

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the specs of your Cloud
PC, like your storage,

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compute, and RAM, can be changed over time

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as your needs evolve.

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And from a security perspective,

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you have control over network access

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based on the connecting device

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where you can tailor
permissions and protections

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for your data and resources,

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depending on whether that
device is managed or unmanaged.

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And they're also more resilient.

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Backup and restore services
are provided by default.

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A non-functioning Cloud
PC can be restored back

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to a healthy state in just minutes.

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- And this is great because even recently,

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we've seen, and some of us
have even felt situations

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where third-party updates can
take down thousands of PCs,

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so with Windows 365, there's
a fast path to recovery.

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- Yeah, it really provides
next-level resiliency.

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And there's another important reason

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for considering a Cloud PC.

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If you're currently on Windows 10,

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with support ending in
October of this year, 2025,

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Windows 365 is a nice option
to migrate to Windows 11

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as part of your PC refresh,

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and Extended Security
Updates for the Cloud PCs,

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and Windows devices connecting
to them are included.

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- And this'll be a great
option for a lot of people,

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a lot of different devices,

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and it's also pretty easy to set up.

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- Yeah, it really is, even
if you have zero experience

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with desktop virtualization.

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In fact, let me show you how.

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From the Microsoft Intune admin center,

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you can get one or hundreds
of Cloud PCs up and running

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in just a few minutes.

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Now, the first step is to
create a Provisioning Policy,

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so I'll head over to that tab.

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And you can see that I
already have a few set up,

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but let's go ahead and create a new one.

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Now, there are six simple
steps to setup a new policy.

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First, let's give this policy a name.

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In this case, let's use East US Engineers.

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Now, for these users,

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we will provision Windows
365 Enterprise Cloud PCs.

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And this group of users also
are using Microsoft Entra join,

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but if you're also using Active Directory,

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you have an option to choose hybrid join.

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Now, if you do use hybrid join,

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you'll need to set up an
Azure Network Connection

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and have access to a domain controller.

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But it's easier with Entra join

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where you can use the Microsoft
Hosted Network option.

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Now, this is similar to
putting these Cloud PCs

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on the public internet behind a NAT,

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and optionally securing that
network traffic with a VPN,

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like you might use now with
your managed physical devices.

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Now, next, because our
users are in North Carolina,

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for this geography, I'm
going to choose US East.

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For the region, I'll let Microsoft choose

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within that geography.

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You'll see there are two
options here in US East.

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Choosing this option
allows seamless migration

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to closer or higher-performing
Azure datacenters

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as they become available.

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And the last option is to
support Single Sign-On,

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which allows users to
authenticate just once

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for their Cloud PC and other
Entra-enabled services,

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like Microsoft 365.

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Now, next, I can choose one

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of the curated images available here

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or even upload my own custom image.

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Now, I'm going to keep the
latest Windows 11 image

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with the Microsoft 365 apps pre-installed.

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Now, it's also optimized
to run in the cloud

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for experiences like Teams video calls.

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When I move on to the Configuration tab,

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I can choose from dozens
of alternate languages

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to have pre-installed.

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Now, below that, I even have the option

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to enroll these Cloud PCs into Autopatch

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To save time, I'll skip
Scope Tags for now,

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but I can add those later.

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Now in the Assignment tab,

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I'll just need to assign
what group of users

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will get Cloud PCs provisioned

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using this Provisioning Policy.

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Now, I've created a group for
East US Engineers in advance,

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so I'll add this group to the policy.

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And now I can review all of
my settings and select Create.

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- So is that going to start
the provisioning process then

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for everyone that you
scoped in that group?

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- Almost. We have one more step.

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I still need to configure the
Cloud PCs' sizes and specs,

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like CPUs, RAM, and storage,

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by assigning licenses with
those specs to the group.

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Let me walk through that process.

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In the Microsoft 365 admin center,

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in advance, I've pre-purchased
a few different licenses.

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Now, we'll give our engineers
fairly high-spec Cloud PCs.

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Now, of course, you can
change these at any time.

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In the Groups tab,

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I just need to assign
my East US Engineers,

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so I'll filter the list.

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There's my group. I'll
go ahead and select it,

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and now just confirm.

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And this will start the
VM creation process.

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In about 20 minutes,
all users in this group

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will have a personal
Cloud PC up and running.

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- So while the provisioning process runs,

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why don't you explain what's
happening behind the scenes?

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- Sure, there's a lot more
going on under the covers here.

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Each Windows 365 supported
region has multiple Azure zones.

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When the Cloud PCs are provisioned,

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they are split between the
Azure zones in that region.

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And within the zone itself,

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three copies are made
of the Cloud PC's disc

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for additional resiliency.

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And then after the
Cloud PC is provisioned,

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the service immediately
starts taking backups

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of the Cloud PC.

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And these backups can be restored
by the Windows 365 admins,

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and optionally, if you allow it,

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even directly by the users themselves.

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- Okay, so now let's fast
forward a few minutes.

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With the Cloud PCs provisioned,

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what does that experience look like?

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- So yeah, sure.

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So now we're ready to go.

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And as a user, I have a few options

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to connect to my Cloud PC.

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I'm going to use a locally
installed Windows app

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on my managed surface Laptop here.

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Now, this is my new Cloud PC
that was just provisioned,

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and I'll go head and connect to it.

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And because we configured single sign-on,

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I don't need to enter my
credentials a second time.

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And you'll see this is a
full desktop experience,

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and if I open the Start menu,

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there are all of my provisioned
apps in Microsoft 365.

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Now, because I'm in the cloud,

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let me open the Edge browser

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to show you the network connection
speed from the Cloud PC.

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I'll go ahead and run this,

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and in this case, you can see
I'm seeing 2.4 gigabits down.

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Now, my home network is only
50 megabits but that's okay

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because I'm just remoting
the screen content,

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whereas my Cloud PC can collaborate

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with people all over the world,

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and share large files, which
is a much faster network.

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And if I open File Explorer,
my policy allows me

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to see the local drive on
a corporate managed device,

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like my Surface laptop here.

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In fact, as an admin,
you have full control

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over connected peripherals,

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like clipboard redirection,
even more based on your needs.

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And as I'll show you in a bit,

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this can vary by device type,

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and whether other devices
are enrolled in management.

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- And it's really a huge advantage here

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in terms of being able

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to leverage superior network performance

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that you get from the cloud effectively.

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Now, we've talked a lot about resiliency,

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how easy is it then to restore Cloud PCs

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if you need to do that?

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- Well, let me show you.

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With backup and restore capabilities

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built into Windows 365,

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I can show you how you
can restore a Cloud PC

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from a previous restore point.

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So I'm in the All Cloud PCs view,

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and I've filtered the
list to show my devices.

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The top one here is my GPU Max Cloud PC,

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and I'll take a look at its properties.

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I can take a quick action to restore here

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from the overview page,

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but let's go the Restore Points menu.

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Now, here you can see there
are 14 restore points.

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And for 10 of these,

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I can configure the
restore point objective

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from 4 to 24 hours.

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Now, mine in this case are set up

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to create a backup every six hours.

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Now, the bottom four are hard
set as rolling weekly backups

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of one per week for the last four weeks.

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From here I can create
another new restore point.

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I just need to configure the basics

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of my Azure subscription,

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here the storage account
I want to use for backups,

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and the access tier.

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Now, I'll keep the
recommended Hot tier here.

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And once I create this,
it takes a few moments

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to create the additional
manual restore point

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while the Cloud PC is still running.

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And since this manual restore point

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is in my defined own storage account,

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I can keep that as long as
I want to restore from it.

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- Okay, so aside from cases
like maybe reactive ransomware

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or other issues, where
else might you use this?

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- Well, this also can be used

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when I want to run PC forensics.

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For example, you might place
a Cloud PC under review

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as part of an ongoing investigation.

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So let me show you this.

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So I'm back here in the
Cloud PC overview page.

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And here in the ellipse menu,

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you can see an option to place
this Cloud PC under review.

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Now, I can use the same subscription

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and storage account details as
the backup I just showed you

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to archive the full image of the Cloud PC.

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Under that, I have two
Access modes to select from:

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Block access, which will notify the user

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that their Cloud PC is under review,

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and block their access until complete,

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or I can allow access,

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which will capture the
image at this moment in time

256
00:09:35,760 --> 00:09:39,000
and allow the user to continue
to use their Cloud PC.

257
00:09:39,000 --> 00:09:41,250
And once I place the
Cloud PC under review,

258
00:09:41,250 --> 00:09:42,900
I can use the stored backup image

259
00:09:42,900 --> 00:09:44,700
to mount it and then run those forensics.

260
00:09:44,700 --> 00:09:47,280
- And these are all important
enterprise-ready capabilities

261
00:09:47,280 --> 00:09:48,870
in terms of using backups.

262
00:09:48,870 --> 00:09:51,330
Now, failover, it's also pretty important

263
00:09:51,330 --> 00:09:53,550
for high availability and
disaster recovery planning.

264
00:09:53,550 --> 00:09:55,800
So what options do we have there?

265
00:09:55,800 --> 00:09:58,830
- Right, this is super important
for business continuity.

266
00:09:58,830 --> 00:10:01,110
Let me show you a couple options.

267
00:10:01,110 --> 00:10:03,420
So this time I'm going to
start in the Reports view

268
00:10:03,420 --> 00:10:04,800
in the Intune admin center,

269
00:10:04,800 --> 00:10:07,650
and I'll move over to the
Cloud PC overview page.

270
00:10:07,650 --> 00:10:09,570
Now I'll head over to
the Business Continuity

271
00:10:09,570 --> 00:10:11,700
and Disaster Recovery status report.

272
00:10:11,700 --> 00:10:13,320
If you look at the license type column,

273
00:10:13,320 --> 00:10:15,870
you'll see that there's a
new optional paid add-on

274
00:10:15,870 --> 00:10:18,720
that extends backups to an
additional alternate region

275
00:10:18,720 --> 00:10:22,350
and all of these Cloud PCs
are licensed for cross-region.

276
00:10:22,350 --> 00:10:24,390
So it's another layer of
resilience in the case

277
00:10:24,390 --> 00:10:26,250
of a natural disaster or other event

278
00:10:26,250 --> 00:10:28,200
that could impact a region.

279
00:10:28,200 --> 00:10:30,375
It also allows these
Cloud PCs to be recovered

280
00:10:30,375 --> 00:10:32,643
from a backup in that alternate region.

281
00:10:33,639 --> 00:10:35,460
Now, back in the Windows 365 page,

282
00:10:35,460 --> 00:10:37,440
I'm in the User Settings tab now.

283
00:10:37,440 --> 00:10:40,410
And here you can see I've
have created two policies.

284
00:10:40,410 --> 00:10:41,850
I'll open the second policy

285
00:10:41,850 --> 00:10:44,700
with cross-region
disaster recovery enabled.

286
00:10:44,700 --> 00:10:46,380
Now, if I open the policy settings,

287
00:10:46,380 --> 00:10:49,500
you'll see this is where you
can enable admin privileges,

288
00:10:49,500 --> 00:10:51,840
allow users to restore their Cloud PCs,

289
00:10:51,840 --> 00:10:54,630
and also, how often those
restore points are made.

290
00:10:54,630 --> 00:10:57,060
You can also enable
cross-region disaster recovery

291
00:10:57,060 --> 00:10:58,470
from here as well.

292
00:10:58,470 --> 00:11:00,060
Now, if I click on edit,

293
00:11:00,060 --> 00:11:03,360
you can see even more details
for the cross-region backups.

294
00:11:03,360 --> 00:11:05,640
This dropdown for additional DR options

295
00:11:05,640 --> 00:11:08,610
also has a new option for
Disaster Recovery Plus,

296
00:11:08,610 --> 00:11:12,210
which enables faster recovery
time, lower risk of data loss,

297
00:11:12,210 --> 00:11:14,100
and pre-allocated capacity compared

298
00:11:14,100 --> 00:11:15,870
to the standard disaster recovery

299
00:11:15,870 --> 00:11:17,820
if you experience an outage.

300
00:11:17,820 --> 00:11:20,010
Now, for geography, the Cloud PCs in scope

301
00:11:20,010 --> 00:11:23,010
for this policy are
provisioned in US East,

302
00:11:23,010 --> 00:11:27,180
so I set my cross-region
DR geography to Central US.

303
00:11:27,180 --> 00:11:29,640
Now, if there was any type
of geographical outage

304
00:11:29,640 --> 00:11:32,850
in the East Coast, my users
can recover from a backup

305
00:11:32,850 --> 00:11:36,120
in a nearby region in the
Central or South Central US.

306
00:11:36,120 --> 00:11:38,192
- Right, and all of these
different resiliency options

307
00:11:38,192 --> 00:11:42,180
make Windows 365 ideal for
mission-critical desktops

308
00:11:42,180 --> 00:11:43,380
with really minimal downtime.

309
00:11:43,380 --> 00:11:45,300
Now, earlier, you also mentioned

310
00:11:45,300 --> 00:11:47,430
we could change Cloud PC specs

311
00:11:47,430 --> 00:11:48,660
from what was originally provisioned.

312
00:11:48,660 --> 00:11:50,970
So how would I make
these types of decisions?

313
00:11:50,970 --> 00:11:52,170
- Yeah, it's pretty easy.

314
00:11:52,170 --> 00:11:55,140
So this is where reports help
guide you in these decisions.

315
00:11:55,140 --> 00:11:57,000
Now, remember, you don't
need to future-proof

316
00:11:57,000 --> 00:11:58,590
and over-spec your Cloud PCs

317
00:11:58,590 --> 00:12:00,270
like you do with physical hardware.

318
00:12:00,270 --> 00:12:02,820
If anything, you want to
start with a size smaller,

319
00:12:02,820 --> 00:12:05,220
and then as needed, you can
scale them up from there.

320
00:12:05,220 --> 00:12:07,260
Let me show you where you
find that information.

321
00:12:07,260 --> 00:12:09,477
Now, back in our Cloud
PC overview reports,

322
00:12:09,477 --> 00:12:10,950
you'll see that we have reporting

323
00:12:10,950 --> 00:12:12,870
for Cloud PC recommendations.

324
00:12:12,870 --> 00:12:16,050
These actually leverage AI to
analyze compute utilization

325
00:12:16,050 --> 00:12:17,850
and how well the Cloud PC is performing

326
00:12:17,850 --> 00:12:19,710
for each individual user

327
00:12:19,710 --> 00:12:21,750
so that you can make data-driven decisions

328
00:12:21,750 --> 00:12:23,310
about Cloud PC sizing.

329
00:12:23,310 --> 00:12:24,720
For example, in my small tenant,

330
00:12:24,720 --> 00:12:27,060
I have nine rightsized Cloud PCs,

331
00:12:27,060 --> 00:12:30,330
two that look undersized and
one that's underutilized,

332
00:12:30,330 --> 00:12:32,850
and you can dig into the
details for each of these.

333
00:12:32,850 --> 00:12:34,860
Now, this way you're
matching the right spec

334
00:12:34,860 --> 00:12:36,090
for how a Cloud PC

335
00:12:36,090 --> 00:12:38,190
and how it's being used
versus just guessing

336
00:12:38,190 --> 00:12:39,570
or waiting for people to contact you

337
00:12:39,570 --> 00:12:41,310
and tell you that they're
having performance issues.

338
00:12:41,310 --> 00:12:42,900
- So this process is really painless then

339
00:12:42,900 --> 00:12:44,940
for both admins, as well as end users.

340
00:12:44,940 --> 00:12:47,610
The nice thing here is that
you just need to log out

341
00:12:47,610 --> 00:12:49,380
and back in, and all those spec changes

342
00:12:49,380 --> 00:12:51,120
are automatically applied.

343
00:12:51,120 --> 00:12:53,070
Now, you also mentioned
that you can also connect

344
00:12:53,070 --> 00:12:56,190
from an unmanaged device,
so how does that work?

345
00:12:56,190 --> 00:12:57,810
- Well, so far, I've been using

346
00:12:57,810 --> 00:13:00,120
this corporate managed
Surface laptop here,

347
00:13:00,120 --> 00:13:01,860
but I also have my own iPad

348
00:13:01,860 --> 00:13:04,710
that I can connect to Windows 365 as well.

349
00:13:04,710 --> 00:13:06,990
Now, even without enrolling
this device in Intune,

350
00:13:06,990 --> 00:13:08,490
we can control the experience

351
00:13:08,490 --> 00:13:10,530
to keep the work data protected.

352
00:13:10,530 --> 00:13:12,900
Let me show you the
policies we set up for this.

353
00:13:12,900 --> 00:13:16,560
I have the Conditional Access
policies page open in Intune.

354
00:13:16,560 --> 00:13:19,380
Now, this first policy uses
Mobile Application Management

355
00:13:19,380 --> 00:13:20,490
to ensure that I can control

356
00:13:20,490 --> 00:13:23,160
how the Windows 365 app is used,

357
00:13:23,160 --> 00:13:25,920
even on unmanaged devices, like my iPad.

358
00:13:25,920 --> 00:13:28,020
Now, the second one
requires mobile devices

359
00:13:28,020 --> 00:13:30,330
to use passkey authentication.

360
00:13:30,330 --> 00:13:33,150
And the third one here triggers
multifactor authentication

361
00:13:33,150 --> 00:13:35,610
when users are outside
of their home region.

362
00:13:35,610 --> 00:13:37,980
And I can show you the
effects of these policies

363
00:13:37,980 --> 00:13:40,950
on my iPad here, so you can
see just how this compares

364
00:13:40,950 --> 00:13:43,890
to what I showed you
earlier on a managed device.

365
00:13:43,890 --> 00:13:47,280
Now, on my own iPad, there's the Cloud PC

366
00:13:47,280 --> 00:13:48,480
that we just provisioned,

367
00:13:48,480 --> 00:13:51,930
and that I connected to
on my managed machine.

368
00:13:51,930 --> 00:13:53,430
Now, I'll go ahead and connect to it.

369
00:13:53,430 --> 00:13:54,263
And you'll see

370
00:13:54,263 --> 00:13:56,040
that I need to use
multi-factor authentication

371
00:13:56,040 --> 00:13:58,140
to securely connect with a passkey,

372
00:13:58,140 --> 00:13:59,220
so it's already different

373
00:13:59,220 --> 00:14:01,650
from what we saw before with
the single sign-on experience

374
00:14:01,650 --> 00:14:03,900
on my corporate managed PC.

375
00:14:03,900 --> 00:14:05,640
Now, once I'm in, you'll see the session

376
00:14:05,640 --> 00:14:07,860
is exactly how I left it with the browser

377
00:14:07,860 --> 00:14:09,273
and File Explorer open.

378
00:14:10,170 --> 00:14:13,230
Notice how the local iPad file
system is not visible here,

379
00:14:13,230 --> 00:14:14,063
and, of course,

380
00:14:14,063 --> 00:14:16,200
the previous Windows host
file system disappears

381
00:14:16,200 --> 00:14:18,960
because I'm no longer
connected to that device.

382
00:14:18,960 --> 00:14:20,430
So this file system integration

383
00:14:20,430 --> 00:14:23,550
is only permitted for
trusted and managed devices.

384
00:14:23,550 --> 00:14:24,383
- Right, and this way you're able

385
00:14:24,383 --> 00:14:28,440
to control the access level
based on the connected device.

386
00:14:28,440 --> 00:14:31,110
And it's been a great deep-dive
to see how everything works,

387
00:14:31,110 --> 00:14:33,300
along with how easy
everything is to set up.

388
00:14:33,300 --> 00:14:34,830
So for anyone who's watching right now,

389
00:14:34,830 --> 00:14:36,870
looking to get started,
what do you recommend?

390
00:14:36,870 --> 00:14:37,830
- It's easy.

391
00:14:37,830 --> 00:14:42,810
For admins, check out aka.ms/W365Docs.

392
00:14:42,810 --> 00:14:45,420
It's the best place to go
to to get all of the options

393
00:14:45,420 --> 00:14:48,540
around Windows 365 and to
get up and running fast.

394
00:14:48,540 --> 00:14:49,373
- Good stuff.

395
00:14:49,373 --> 00:14:50,206
Thanks for joining us today, Scott.

396
00:14:50,206 --> 00:14:51,450
And thank you for joining us as well.

397
00:14:51,450 --> 00:14:53,490
And be sure to subscribe
if you haven't already.

398
00:14:53,490 --> 00:14:55,907
And we'll see you again soon.

